
Customer Support Executive
2 weeks ago
**Responsibilities**:
- Deal with customer complaints or issues.
- Create new cases and update existing cases in our customer database.
- Identify root cause and resolution of major incidents.
- Troubleshoot, diagnose and resolve fault at time of answering where possible.
- Must have excellent communication & writing skills to deal with customers.
- Ability to meet deadlines and priorities tasks.
- Excellent phone etiquette and active listening abilities.
- Customer Success, Service & Operations - Other Electronic Components / Semiconductors, Customer Success, Service & Operations
**Key Skills**
Blended Process, Customer Service Representative, Customer Relationship, Communication Skills, Customer Service, Customer Support, Customer Care, Customer Service Executive, Customer Handling Interpersonal Skills.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Quarterly bonus
Work Location: On the road
Expected Start Date: 01/03/2025
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