Manager - Corporate Business

5 days ago

Thane, India Tata AIA Life Insurance Full time
APosition Overview
Position Title
Manager – Quality Control
Department
Operations Corporate Business
Level/ Band
Manager
Role Summary:
·Ensure quality check of departmental processes and identify Financial, Operational, Regulatory, Legal, Market Conduct and Reputation risks associated with in the process.
·Drive process efficiencies through automations and alignment of processes with market best practices
·Adherence to service levels across various processes
·Effective team management
BOrganizational Relationships
Reports toDirect
Senior Manager – Operations Corporate Business
Matrix
Supervises
Full Time / SupportStaff
CJob Dimensions
Geographic Area Covered
PAN India
StakeholdersInternal
Compliance, Audit, Finance, Ops, Sales
External
Corporate Clients, Intermediaries, Insured Members
DKey Result Areas
Quality Check
·Work collaboratively with Internal & External Stakeholders for identification of high impact areas (Process, Product, UW guidelines, Regulatory requirements, Reinsurance etc) and design controls as well as exception reports to prevent financial losses/ regulatory breaches.
·Quality check of departmental process
·Quality check of Regulatory (BAP and Non-BAP) & Stakeholder reports
·Manage closure of preventive & corrective actions arising of quality check activity
·Manage internal & external audit and open points closure
Regulatory and Other Senior Management Reporting
·Manage Regulatory reporting including Monthly New Business and Renewal Reports, BAP reports, Quarterly Statistics, Public Disclosures, Reinsurance reporting and any other report requested for from time to time
·Responsible for understanding the internal stakeholder requirement and delivering as per requirement
·100% accuracy and timeliness in all reporting
Reconciliations and Controls
·Establish appropriate controls in existing and / or new processes
·Monitor the processes at regular frequencies for any gaps, implement appropriate corrective actions and monitor the success
System Enhancements
·Understand the changes resulting from existing product modifications or refiling or new product launches or regulatory circular
·Continuously look for opportunities to automate existing processes to ensure seamless business delivery
·Raising of the requirement with IT and ensuring their timely deployment
ESkills Required
Technical
·Good command on MS- Excel, MS-Word, MS-Access, MS-Powe Point
Non Technical
·Has an in-depth understanding of insurance practices and proposes changes if required as per market dynamics
Behavioral (Refer Appendix for details)
Level 1
(rarely / not required)
Level 2
(required frequently)
Level 3
(essential for position)
Interpersonal skills
ü
Communication skills
ü
Creative thinking skills
ü
Supervising/Leadership skills
ü
Teamwork Skills
ü
Influencing skills
ü
Relationship Building skills
ü
Decision making skills
ü
Incumbent Characteristics
Essential
Desired
Qualification
Graduation
Certification in Quality Control, Data Analytics
Experience
8+ years’ experience of Life Insurance preferably Group Operation

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