Marketing & Communications Manager - Grand Mercure Bangalore, Grand Mercure Mysore, Ibis Styles Mysore

1 month ago

bangalore, India AccorHotel Full time
Job Description

Primary Responsibilities

 

 

 

  • Coordinate all Sales & Marketing related logistics including pre-planning, show services, marketing materials, accommodations, transportation, on-site services, technical services and budget management.
  • Participate in the execution of integrated marketing campaigns utilizing direct mail, email, web and print advertising.
  • To maintain client database, create statistical reports, and perform general administrative tasks.
  • Ensure the production of advertisements, marketing brochures, sales kits or other promotional materials.
  • Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.

 

Key Responsibilities:

 

People Management

 

  • Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bangalore to ensure maximum cooperation, productivity, and guest service.
  • Develop and maintain effective relationships with all the departments.
  • Respond to queries by resolving issues in a timely and efficient manner.
  • Ensure that the team has been trained for all safety provisions.
  • Ensure that all personnel are kept well informed of department’s objectives and policies.
  • Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

 

Financial Management

 

  • Identify optimal, cost effective use of the resources and educate the team on the same.

 

Operational Management

 

  • Ensure consistency and accuracy of all materials produced.
  • Brief and work with the suppliers, ensuring quality, creativity and value for money is achieved.
  • Work on marketing materials ensuring correct product information and ensuring sign off is achieved to hit required deadlines.
  • Finalize comprehensive designs and other artwork, etc.
  • Handle additional responsibilities as and when delegated by the Management.

Qualifications

Profile

 

Knowledge and Experience

 

  • Diploma in Tourism / Hospitality Management
  • Minimum of 5+ years of experience in a similar capacity with proven track records
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

 

Competencies

 

  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

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