Hiring for Technology Analyst
2 weeks ago
Shift: 24*7
Location: Bangalore/Mysore/Mangalore
Experience: 5+years
Education: Any Graduates (BE/B. Tech is preferred)
Kindly note:
Notice period max 30 days not lesser than that, if we get Immediate or 15 days it will be well and good.
Education must 10+12+any BE/B.TECH Degree/ Master Degree (optional) total should be 15+ years education .
If it is non engineer graduate work experience should be JL4A 5+years must.
Job Description –:-
Education: BE/BTech is preferred.
More than 6 years of relevant IT experience
Should be experienced in day to day IT Infrastructure support including various Operating systems like Win10, MacOS, Linux.
Should have strong knowledge in implementation & administration of various servers & server roles.
Administration of LAN infrastructure (switches/firewall/ routers).
Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework.
Manage the team of analysts who support end user's IT tickets and act as SME for them.
Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents.
Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests.
Thorough knowledge on different tools used for capacity management, availability managements.
Experience in Asset management & IT Supplier Management.
Should be flexible to work in different shift timings and coordinate with different teams across geographies.
Should be experienced in handling various IT audits – ISO20K, 27K etc
Kindly share the profiles in below format
If interested , please share your resume with below details to to schedule the interview.
Name:
Email :
Mobile Number:
Graduation & Year of passing :
Post-Graduation & year of passing (If applicable):
Total experience :
Relevant experience:
Current Company name:
Current CTC:
Expected CTC:
Notice period:
Current location:
Thanks & Regards
Pooja M
HR - Senior Process Executive
Infosys BPM Ltd.
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