Process and Comm Training Analyst

Process and Comm Training AnalystFacilitates multi-week new hire training for Processing Associates (Academies) Performs analysis to understand client transactions in order to create process improvements. Reviews and standardizes content as well as tailors material for specific situation. Creates content for high-end (difficult/complex) topics. ...

JOB DESCRIPTION Trains employees in different facets of Insurance TPA operations for both voice and non-voice processes. Conducts training needs analysis in conjunction with the teams to plan for the training programs required for employees to ensure that client SLAs are met. Designs training materials for new hire training as well as for upskilling and...

Facilitates multi-week new hire training for Processing Associates (Academies) Performs analysis to understand client transactions in order to create process improvements.Reviews and standardizes content as well as tailors material for specific situation.Creates content for high-end (difficult/complex) topics.Conducts/facilitates training on high-end...

Facilitates multi-week new hire training for Processing Associates (Academies) Performs analysis to understand client transactions in order to create process improvements. Participate in project transitions such as product launches. Prepares training material and transition documents for new processes, accounts & clients programs for the respective service...

Analytical Skills: Ability to analyze large datasets, identify patterns, and understand how different parts of a process interact to improve efficiency. Communication Skills: Excellent interpersonal skills to explain complex information clearly to stakeholders, both in training and in documentation. Technical Skills: Proficiency with process mapping tools,...

Location: Chennai, India — Onsite (Work from Office) Shift: 2nd Shift (IST) with strong US time-zone overlap (Mon–Fri) Company: Pashtek Experience: 4–8+ years (client-facing) Comp: Competitive + performance bonus (DOE) + shift allowance Start: ASAPAbout the RolePashtek is hiring a Salesforce Business Analyst / Client Manager to serve as the primary...

Location: Chennai, India — Onsite (Work from Office) Shift: 2nd Shift (IST) with strong US time-zone overlap (Mon–Fri) Company: Pashtek Experience: 4–8+ years (client-facing) Comp: Competitive + performance bonus (DOE) + shift allowance Start: ASAPAbout the RolePashtek is hiring a Salesforce Business Analyst / Client Manager to serve as the primary...

Location: Chennai, India — Onsite (Work from Office) Shift: 2nd Shift (IST) with strong US time-zone overlap (Mon–Fri) Company: Pashtek Experience: 4–8+ years (client-facing) Comp: Competitive + performance bonus (DOE) + shift allowance Start: ASAPAbout the RolePashtek is hiring a Salesforce Business Analyst / Client Manager to serve as the primary...

Location: Chennai, India — Onsite (Work from Office)Shift: 2nd Shift (IST) with strong US time-zone overlap (Mon–Fri)Company: PashtekExperience: 4–8+ years (client-facing)Comp: Competitive + performance bonus (DOE) + shift allowanceStart: ASAPAbout the Role Pashtek is hiring a Salesforce Business Analyst / Client Manager to serve as the...

Location: Chennai, India — Onsite (Work from Office)Shift: 2nd Shift (IST) with strong US time-zone overlap (Mon–Fri)Company: PashtekExperience: 4–8+ years (client-facing)Comp: Competitive + performance bonus (DOE) + shift allowanceStart: ASAPAbout the Role Pashtek is hiring a Salesforce Business Analyst / Client Manager to serve as the primary point...