Senior specialist, product management

Our
PurposeMastercard
powers economies and empowers people in 200+ countries and
territories worldwide. Together with our customers, we're helping
build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making
transactions secure, simple, smart and accessible. Our
technology and innovation, partnerships and networks combine to
deliver a unique set of products and services that help people,
businesses and governments realize their greatest
potential.Title
and
SummarySenior
Specialist, Product Management (Mastercard Research
Center)OverviewMastercard
Services enables customers across industries and geographies to
make smarter decisions and reach better outcomes with a tailored
portfolio of solutions beyond the transaction.

• We harness the power of real-time,
anonymized, aggregated transaction data; powerful software
platforms; and a wealth of expertise
• We
empower customers to make better data-driven decisions by unlocking
a holistic view of consumer behavior beyond their four walls and
distilling actionable insights from data
• We
work with financial institutions, retailers, telecommunications
organizations, travel companies, and more The
Mastercard Services global product team is seeking a Senior
Specialist to support the evolution of consumer research in the
Business &Market Intelligence business.
Role Create effective, impactful, and
quality assured storylines and Power Point presentations.
Synthesize analyses into clear, sound
recommendations; Supports in structuring and writing reports and
developing client ready presentations Takes
responsibility of designing questionnaires Lead
and manage the team in designing, developing, and optimizing Power
BI reports and dashboards for survey data analysis.
Oversee the end-to-end process of data
visualization and reporting, ensuring that survey data is
effectively transformed into actionable insights for
decision-making. Manage external relationships
with market research vendors, third party suppliers in compliance
with all Mastercard policies and procedures
Actively participate in business development
support and thought leadership activities and ensure knowledge,
know-how and best practices are shared and leveraged internally to
continuously improve quality and productivity
Support product P&L management; focus on
revenue targets, manage and optimize budgets, forecasting, and cost
allocation to enable the delivery of key business objectives
Advocate for Market Research product lines by
creating compelling communications and sales enablement materials
for Senior and Executive Management and an ambassador for the
product line to Mastercard Navigate across
cultures and geographies and leverages strong relationships with
key groups across Mastercard to gain support and buy-in for key
decisions to ensure success of regional and global product launches
All About You
Bachelors in Engineering/Statistics/any other
related field and Masters in Business Administration.
Experience in a top consulting firm or a market
research agency, hands-on business analysis, report generation and
story boarding. Financial Institution or a
Payments Industry experience is a plus Must
have experience on Power BI
(mandatory)Experience with Primary market
research (preferable)Strong Excel and
Power Point skills Strong experience in
developing and maintaining Power BI dashboards and reports, with a
focus on visualizing survey data. Strong
project management skills Strong communicator
Experience with Product P&L management
Presentation skills, ability to communicate
complex ideas effectively both verbally and in writing in English
Strong collaboration and ability to partner
effectively with virtual, fast-paced teams
Demonstrated ability to build relationships
with senior executives Experience in designing
questionnaires and vendor management
Comfortable in writing reports
Excellent analytical skills and attention to
details Comfortable working in a team
environment Python/R/SPSS experience is a
plusCorporate Security
ResponsibilityAll activities involving
access to Mastercard assets, information, and networks comes with
an inherent risk to the organization and, therefore, it is expected
that every person working for, or on behalf of, Mastercard is
responsible for information security and
must:Abide by Mastercard's security policies
and practices;Ensure the confidentiality and integrity
of the information being
accessed;Report any suspected information
security violation or breach,
andComplete all periodic mandatory security
trainings in accordance with Mastercard's
guidelines.