Data Analyst III

4 days ago

Mon, India TekWissen LLC Full time
Overview:

TekWissen Group is a workforce managementprovider throughout the USA and many other countries in the world.Our client is a company who is a provider of banking and financialservices. The company operates through two divisions Retail Bankingand Services and Corporate and Institutional Banking

Position: Data Analyst III Daily

Location: Montr al QC H3A 2A6

Duration: 12 Months

Job Type: Contract

Work Type: Onsite

Shift: 8:00am to5:00pm

Job Description:

The position at a glance

The teamis part of a global support group to manage daily risk productionfor credit bureaus rates and FX exchanges;Including earlyofday risk actual commercialrisk and PnL explains.The support team is in constant communication withdevelopers traders intermediary teams and support teams aligned tothe office.Theenvironment in which we work can be noisy with frequent andsometimes stressful interruptions.With such a demanding environment a highlevel of flexibility patience and confidence is required.The role can be veryrewarding but it will require a high level of commitment to getstarted quickly.Theteam works closely with its global counterparts providing support24/7 including on call and weekend and you should be involved inthe rotation of escalating office hours (evenings weekends andpublic holidays).The business line is stateoftheart and highly dynamicand we operate in an environment that is responsive to theirchanging needs.Teammembers have the opportunity to broaden their understanding of GMactivity and how the front office functions. It is also possible tolearn the different technologies used.In detail

Provide technical and functional support forkey Global Markets applications. In coverage schedules between 9 amand 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures inorder to optimize and automate those using standards and toolsapproved by client.Provide technical and functional support to businessusers mainly in North America but also worldwideIdentify resolve and monitorproduction incidents in consultation with the applicationproduction support team business users infrastructure teams andinternal and external support teams.Diagnose and resolve data processing problemsSupport technicaland business analysts in defining application production problemsParticipate intechnical analyses obtaining information on requirements and useracceptance testing for changes in the field of applicationproduction supportParticipate in disaster recovery trials (evening andweekend work)Support changes in production environments (evening andweekend work)Workwith the development team and suppliers to provide temporarysolutions and upgrade application platform softwareAnalyze and improve existingprocedures and tasks.Improve the implementation of the Geneos servicemonitoring tool and make missing checks on automation andapplicationsAnalyseand suggest improvements to our current production monitoring andwarning process.Maintain existing productionrelated procedures processesand tools with a view to improving their efficiency and enablingthe Applications Production Support Montreal World Markets team toperform more valueadded tasks.The strengths andskills that will help you succeed

(Mustinclude: Language years of experience coherent with the corporatetitle education level clearly stated)Technical and functional support experiencein an environment in contact with clients5 years of practice in a productionenvironment preferable in the financial fieldGood technical understanding ofSQL; ability to carry out research using descriptive data and toprovide updates as necessaryKnowledge of scripting languagesExcellent written and oralcommunication skillsAnalytical documentation and problemsolving skillsGood organizationalskills; concern for customer serviceExperience in the financial domainEnglish is requiredKnowledge of Unixand LinuxAbility towork in teams and take initiativeTekWissen Group is an equal opportunityemployer supporting workforce diversity.

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