Relationship Manager

1 week ago


Bengaluru, India NoBroker.com Full time
Qualification / Education and other Requirements:Education- Any Post Graduate (MBA,PGDM ,M.Te ch/M.COM/M.A etc with 0-1 yrexp.)Excellent verbal and written communication.Good Interpersonal skills, numerical and analytical ability.Decision making skills.Language required: English & Hindi (mandatory), Kannada/Tamil/Marathi/Telugu (optional)Proficient in MS-Office (Excel, Word).Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).Comfortable with working 6 days a week and the week off will be on weekday.

Role and Responsibility

Relationship ManagerAct as relationship manager for the Paid customers of NoBroker.Build sustainable relationships and trust with customer accounts through openand interactive communication.Identify and assess customers needs.Service customer in finding the right tenant / house as per the requirement of customer.Dial outbound and attend inbound calls of customer and leads.Use internal tools and methods to provide best possible service to the customer.Negotiate with leads on behalf of customer.Keep customer up-to date on the progress of his account.Follow communication procedures, guidelines and policies.Go extra mile to provide excellent customer service

About Training- Training will be provided for initial few days for an employee to understand end toend process.

About NoBroker :NoBroker.com is a Bangalore based disruptive real estate platform that makes it possible to buy,sell or rent a property without paying any brokerage. NoBroker also enables owners andtenants to interact with each other directly by using our technologically advanced platformWe have saved over Rs 7000 Cr in brokerage with 30 Lac monthly customers and 2 Lacsmonthly listings. We are the 37th Indian startup to have entered into the Unicorn Club in 2021.We are headquartered in Bangalore (Kaikondrahalli, Sarjapur Road)with a team of 7000+Employees.

Employee Value Proposition:Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.Employees get free lunch and snacks.Monthly reward and recognition to outstanding performers.Employees get promotion every 6 months basis performance. Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in change of designation and increase of salary .Accelerated career growth of employees and one can become UH in another 3 months time)Regular team parties and Annual Day outing for all employees.
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