Area Collections Manager

1 day ago

Ahmedabad, India BFSI connect Full time

Company Description

BFSI connect is revolutionizing recruitment in the Banking, Financial Services, and Insurance (BFSI) sectors with our advanced tech-centric platform. By leveraging cutting-edge technology, we ensure a seamless experience for connecting employees with relevant job opportunities and helping employers find ideal candidates efficiently. Our exclusive focus on the BFSI industry sets us apart, simplifying the hiring process through a user-friendly mobile app and comprehensive website. We provide personalized job recommendations for employees and a specialized talent pool for employers, streamlining recruitment with cost-effective solutions and strong industry insights.

Role Description

This is a full-time on-site role for an Area Collection Manager, located in Ahmedabad. The Area Collection Manager will be responsible for overseeing the collection process, managing collection agents, ensuring timely collection of payments, and handling customer queries related to outstanding dues. The role includes monitoring daily collection targets, preparing collection reports, and implementing strategies to improve collection efficiency and reduce delinquencies. Collaboration with internal teams and adherence to company policies and legal regulations is also essential.

Qualifications

  • Experience in collections management, with an ability to oversee and manage collection agents
  • Strong communication and customer service skills to handle customer queries and ensure positive interactions
  • Analytical skills for monitoring collection targets, preparing reports, and implementing improvement strategies
  • Knowledge of legal regulations and compliance related to collections
  • Ability to work independently and as part of a team within a fast-paced environment
  • Proficiency in using collection software and other relevant technology tools
  • Leadership skills to motivate and guide collection agents
  • Bachelor's degree in Finance, Business Administration, or a related field; relevant experience in the BFSI sector is a plus

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