Senior technical author

2 weeks ago

India P360 Full time

P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We specialize in technology that boosts operational efficiency across the entire organization while giving a unique view of how your internal process is functioning and how to improve them. We’re searching for an experienced technical writer to join our team and help take our customer/client-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications Evaluate current content and develop innovative approaches for improvement Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation Bachelor’s degree in a relevant technical field ~4+ years of industry experience as an effective technical writer ~ Previous experience writing documentation and procedural materials for multiple audiences ~ Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content ~ Proven ability to handle multiple projects simultaneously, with an eye for prioritization Previous software development experience Certification through the Society for Technical Communicators Permanent Work from Home Flexi Week Culture (4 Days/ 5 Days/ 9 Day fortnight)Fixed Internet Allowance If you are not contacted, your information and resume will be kept in our database, so we can contact you when and if we have similar vacancies in the future.

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