RSM Bangalore | Freight Forwarding
2 months ago
About Our Client
One of the growing Freight Forwarding Companies
Job Description
* Drive the sales team and take team targets for Sales growth and overall P&L Growth. * Develop and maintain strong relationships with current and prospective clients in Bangalore region * Responsible for overall profitability of Bangalore P&L. Have a good understanding of Market Rates/Suppliers such as Overseas Agents, Consolidators, CHA, Transporters etc. to leverage it to Branch's advantage. * Generate & distribute qualified business leads internally and externally to Sales Team. * Leverage company value proposition to expand customer base. * Utilize company technologies to improve operational efficiency and create customer facing value. * Manage day-to-day operations with KPI metrics. * Create and manage the branch's strategic plan. * Execute monthly executive summaries for C-level leadership. * Drive customer retention and growth through strategic account planning and relationship building. * Work cross-functionally to review pricing, market penetration and service KPIs. * Conduct weekly sales reviews, monthly and quarterly MIS reviews and Quarterly/Half Yearly performance reviews. * Develop a culture of respect for Company policies and develop the team
* Responsible for accounts receivables and accessorial charge management as well as providing all documentation needed for claims resolution. * Support the team by having a career growth plan and add value to the teams individual growth. * Drive both revenue and margin growth across multiple verticals and modes. * Responsible for the management of customers load acceptance process as well as the creation of SOP's for each respective system. * Conduct Marketing activities as per Marketing plan/budget approved. * Create sales calendar, attend customer events and conduct annual business reviews. * Clearly understand goals, policies, and procedures of the company
The Successful Applicant
Bachelor's degree + MBA (preferred) Minimum 8+ years of industry-related experience. Proven management and leadership experience. Ambitious and performance oriented & Go Getter approach. Previous experience working with contract management systems, word processing. Ability to understand Financials, P&L, Sales reports, spreadsheets and PowerPoint presentations. Demonstrated ability to influence and lead cross-functional teams. Ability to write routine reports, letters and documents. Strong verbal and written communication, interpersonal and customer service skills
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