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Workplace Service Engineer 2

1 month ago

india STAFIDE Full time
Job Description
About us:
Stafide is the premier destination for tech talent consulting, providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with employers, focusing on the rapidly changing technology sector. Boasting unparalleled expertise and a steadfast commitment, we specialize in aligning elite tech talent with companies to meet their IT consulting requirements precisely. Be part of our journey as we redefine the landscape of tech recruitment.
As a Workplace Service Engineer 2, you will:
  • Install, maintain, and operate computing, printing, and network devices for customer office automation.
  • Configure COTS software on networked and standalone workstations.
  • Configure network client software on LAN workstations.
  • Create, maintain, and troubleshoot user access for static and mobile devices.
  • Work with Organizational Units in Active Directory and Group Policy.
  • Execute support requests, work orders, and other tasks.
  • Contribute to IT Security compliance and remediation.
  • Perform Security Compliance Patching of Workstations and Servers.
  • Maintain and set user ACL for Shared Network and Group Mailbox.
  • Update user machine software and applications via SCCM with AFL SW Approval.
  • Work with smart cards or USB tokens to authenticate users and securely access domains.
  • Deputize for higher-grade staff, if required.
  • Perform other duties as may be required.
What You Bring to the Table:
  • Higher vocational training in a relevant discipline with 2 years post-related experience, or secondary educational qualification with 4 years post-related experience.
  • CompTIA A+ or Microsoft Certified IT Professional certification.
  • Proven experience working with Microsoft System Centre Configuration Manager.
  • Proven experience working with Active Directory Objects, user accounts, and permissions.
  • 2 years' experience working in an ICT CIS environment.
  • 2 years' experience supporting IT users, desktop hardware, and software.
  • 2 years' experience working in an IT administration role.
  • Knowledge of the capabilities and deployment of Personal Computers (PC).
  • Knowledge of current operating systems and office automation software.
You should possess the ability to:
  • Focus on customer needs and satisfaction.
  • Set high standards for quality and quantity.
  • Monitor and maintain quality and productivity.
  • Work in a systematic, methodical, and orderly way.
  • Adapt to changing circumstances.
  • Tolerate ambiguity.
  • Accept new ideas and change initiatives.
  • Establish good relationships with customers and staff.
  • Relate well to people at all levels.
  • Build wide and effective networks of contacts.
  • Use humor appropriately to bring warmth to relationships with others.
What We Bring to the Table:
  • A collaborative and innovative workplace that encourages creativity and supports professional growth.
  • Opportunities to lead and implement cutting-edge technology solutions in a robust environment.
  • Competitive compensation and benefits, with opportunities for career advancement and continuous learning.
  • A dynamic team environment where your skills and expertise will be valued and where you can make a significant impact on our technological direction.

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