Digital Workplace Lead

4 days ago


india Overture Rede Private Limited Full time
Job Description
Exp: 12yrs 
EXPERIENCE
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in leading digital workplace initiatives in an organistaion with strong technology backbone
• Experience of leading end user/ digital orkplace team in organisation with >3000 white collar workforce operating from geographically spread out      locations
• Strong experience in Microsoft technologies
• Experience in FMCG organisation is a plus.
• Strong project management and leadership skills.
• Excellent communication and collaboration skills.
• In-depth knowledge of digital workplace technologies and trends.
• Experience in change management and driving user adoption of new technologies.
• Ability to work in a fast-paced, dynamic environment.
• Good customer service ethics
• Analytical and goal oriented
• Effective written/ verbal communication
• Learning orientation
RESPONSIBILITY
• Lead the adoption and integration of digital tools and technologies to improve collaboration, communication, and productivity.
• Manage and oversee the digital workplace team, providing guidance and support to ensure successful project delivery.
• Collaborate with cross-functional teams to identify and address digital workplace needs and challenges.
• Monitor and analyze digital workplace trends and best practices to continuously improve the employee experience.
• Ensure compliance with data privacy and security regulation.
Requirements
Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow development. - Good To Have Skills: Experience with ITIL processes and ServiceNow certifications. - Solid understanding of ServiceNow platform architecture and development best practices. - Experience with ServiceNow modules such as Incident Management, Change Management, and Service Catalog. - Strong problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow development. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow solutions.

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