Associate Renewal Sales Representative

2 days ago

Delhi, India BMC Software Full time

As an Associate Renewal Sales Representative, you will play a key role in maintaining strong customer relationships by ensuring timely contract renewals and exploring new value opportunities for our clients. This is a great opportunity to grow your sales career within a collaborative, global environment where customer success is central.

Here is how, through this exciting role, YOU will contribute to BMC Software's and your own success:

  • Manage assigned renewal accounts, prepare and deliver accurate maintenance renewal quotes 90120 days prior to expiration.
  • Collaborate closely with Field Sales, Partners, and internal teams to retain customers, identify upsell opportunities, and win back previous clients.
  • Accurately track and report all sales and renewal activities using and maintain data quality (SFDC hygiene).
  • Prepare order packets for processing and invoicing, ensuring compliance with contract terms and BMC policies.
  • Analyze renewal trends, contract outcomes, and customer feedback to improve retention strategies.
  • Develop strong relationships across key internal functions to support complex contract discussions and execution.

To ensure youre set up for success, you will bring the following skillset & experience:

  • You have excellent organizational skills and a proactive approach to managing responsibilities with minimal supervision.
  • You thrive in both independent and team environments, with a strong service mindset toward internal and external customers.
  • You are adept at interpreting renewal contracts and conducting pricing analysis, with a strong desire to learn and grow.
  • You are familiar with Microsoft Office, Excel, , Oracle, and Zuoraor are eager to develop those skills.
  • You are comfortable working under pressure, managing multiple tasks, and supporting teams across global time zones (EMEA, APJ, NA).

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