Technical Support

1 day ago

Hyderabad, India Targix Technologies Pvt Ltd Full time

Company Description

Targix Technologies is an Ad-tech company leading innovation with two brands under its umbrella. DoDooH is an advanced DOOH platform with over 1000 screens in clinics across major metros in India, providing advertisers with hyperlocal and broad reach through an AI-based CMS optimizing for reach and frequency. CMS, the second brand, is a SaaS platform offering innovative CMS solutions for digital screens of any size and location, delivering content in a non-repetitive and impactful manner with its AI-based platform.

Role Description

This is a full-time on-site role for a Technical Support Specialist based in Hyderabad. The Technical Support Specialist will handle day-to-day tasks such as providing technical support, troubleshooting issues, engaging in customer support, and ensuring customer satisfaction. This role requires addressing and resolving customer technical issues promptly and efficiently, along with analyzing and enhancing support processes.

Qualifications

  • Technical Support and Troubleshooting skills
  • Customer Support and Customer Satisfaction skills
  • Strong Analytical Skills
  • Excellent communication skills, both written and verbal
  • Ability to work independently and handle multiple tasks
  • Fresher also can apply

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