Associate Transfer Analyst

Job Description Associate Transfer Analyst Join our Stock Transfer Team as an Associate Analyst, where you’ll ensure the seamless processing of stock transfers while delivering exceptional client support and maintaining regulatory compliance. Your role is crucial in driving operational excellence and enhancing client satisfaction So, who are we? Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE -listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around , people use our ground-breaking technology and forward-thinking platforms to trade the financial products they know and love. Did we mention we have offices in countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together Your role in the Team We are seeking a motivated and detail-oriented Associate Analyst to become a key member of our welcoming and collaborative Stock Transfer Team. In this role, you will play a crucial part in ensuring the accurate and timely processing of stock transfer cases, contributing to our commitment to excellence. What you’ll do Key responsibilities: Process Stock Transfers: Efficiently manage the transfer of assets in and out of internal systems. Client Communication: Proactively follow up with clients and brokers on transfer cases through calls and emails. Issue Resolution: Address client inquiries and collaborate with internal teams to resolve issues. Quality Control: Conduct thorough reviews of instructions in the systems to ensure accuracy. System Management: Update and maintain internal systems with accurate information. Escalation Handling: Manage escalations from clients and internal stakeholders professionally. Regulatory Compliance: Ensure all stock transfer processes meet regulatory requirements. Who we’re looking for? You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas and lead the way in creating inspiring experiences for our clients and everyone around you. We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together. What you’ll need for this role We are looking for self-starting, enthusiastic team-player who will be willing and able to help colleagues at peak-times. We are looking for below skills: Prior experience in working with stock broking company is desirable Familiarity with the risks associated with Stock Transfers and knowledge on regulatory requirements related to stock transfer will be a plus Ability to work with a great deal of attention to detail Microsoft Excel skills Excellent communication skills Willing to work in any shift Should be able to go beyond the roles and responsibility and should be able to help the team members during peak times Excellent organizational skills Ability to cope under pressure Deadline / delivery conscious and flexible to changing priorities. How you’ll grow When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way. And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride. The perks It really is more than a job. We’ll recognize your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on. Stable employment conditions with attractive remuneration. Excellent work location and atmosphere in working place. Comprehensive social benefit package (private medical cover for you and your family/life Insurance) as well as training and development. Flexible work arrangements – we work in hybrid working framework.  Home office equipment reimbursement.  additional days off a year for voluntary work & additional day off to celebrate your Birthday.  Free lunch, fresh fruits and coffee/hot drinks & Cab service at minimal charges & free shuttle service to the nearest metro station. Annual parties and other social events. Where you’ll work We follow a hybrid working model; we reckon it’s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection. Plus, you’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy. Ask our employees what their favourite thing is about working at IG, and you’ll hear an echo of ‘our culture’ That’s because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business. That’s why we welcome people from various walks of life; and anyone who wants to help us realize our vision and strategy. So, if you’re keen to connect with our values, and lead the charge on innovation, you know what to do. Apply now