Associate Transfer Analyst

Job Title

Job Description

Join the game-changers

Join our Stock Transfer Team as an Associate Analyst, where you'll ensure the seamless processing of stock transfers while delivering exceptional client support and maintaining regulatory compliance. Your role is crucial in driving operational excellence and enhancing client satisfaction

So, who are we?

Hello, we're IG Group. No, not Instagram – we're a leading FinTech who provides trading services to clients across 18 countries

LEADING THE FIELD THINKING BIGGER

We're a global FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We've snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands with people all over the world. We work in cross-functional teams, focused on delivering at pace to improve the experience of traders on our platforms.

Join us for an exciting future and let's innovate together

Your role in the Team

We are seeking a motivated and detail-oriented Associate Analyst to become a key member of our welcoming and collaborative Stock Transfer Team. In this role, you will play a crucial part in ensuring the accurate and timely processing of stock transfer cases, contributing to our commitment to excellence.

What you'll do

Key responsibilities:

• Process Stock Transfers: Efficiently manage the transfer of assets in and out of IG.

• Perform all tasks related to stock transfers i.e reviewing transfer form for errors, entering instructions in IG's systems, performing settlement checks and monitoring end to end request until closure.

• Client Communication: Proactively follow up with clients and brokers on transfer cases through calls and emails.

• Issue Resolution: Address client inquiries and collaborate with internal teams to resolve issues.

• Quality Control: Conduct thorough reviews of instructions in the systems to ensure accuracy.

• System Management: Update and maintain internal systems with accurate information.

• Escalation Handling: Manage escalations from clients and internal stakeholders professionally.

• Regulatory Compliance: Ensure all stock transfer processes meet regulatory requirements.

Who we're looking for?

While there are many profiles of people who work at IG – across all roles, we're looking for a few common traits:

• You are curious about our product and the technology that sits behind it;

• You care about our clients, and you are hungry to improve their user experience.

• You are impatient about driving change and willing to deliver at pace.

• You are not afraid of the complexity of financial regulation and want to learn & grow your expertise; and

• You are a creative problem solver capable of innovating and thinking big.

We don't fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, join us in raising the bar for our customers and across the trading industry.

What you'll need for this role

We are looking for self-starting, enthusiastic team-player who will be willing and able to help colleagues at peak-times.

We are looking for below skills:

• Basic understanding of stock broking and associated services.

• Familiarity with the risks associated with Stock Transfers and knowledge on regulatory requirements for UK related to stock transfer will be a plus

• Ability to work with a great deal of attention to detail

• Good Microsoft Excel skills

• Excellent communication skills

• Willing to work in any shift

• Should be able to go beyond the roles and responsibility and should be able to help the team members during peak times

• Excellent organizational skill

• Deadline/delivery conscious and flexible to changing priorities.

How you'll grow

When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we'll support you all the way.

And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world's best trading experience. We'd love to have you along for the ride.

The perks

It really is more than a job. We'll recognize your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.

• Competitive salary & benefits plan

• 1 additional day off to celebrate your Birthday    

• 2 additional days off a year for voluntary work

• Share Plans for Employees

• Comprehensive global and local onboarding process – to the company and to your role

• Employee-led LGBTQ+, Women's, Black and Parents & Carers networks with annual budget for organizing events & projects that foster an open, diverse and inclusive culture

• LinkedIn Learning platform free access

• Option to participate and create ESG initiatives based on IG Brighter Future Fund

• Employee Assistance Program

• We work in hybrid working model

How you'll work

We follow a hybrid working model; we reckon it's the best of both worlds.  This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection.

Plus, you'll be welcomed into a diverse and inclusive workforce with a lot of creative energy.

Ask our employees what their favorite thing is about working at IG, and you'll hear an echo of 'our culture' That's because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business.

That's why we welcome people from various walks of life; and anyone who wants to help us realize our vision and strategy by delivering at pace and championing the client in everything we do.

We also think hard about our ways of working as a company. At IG Group, we've set out five target behaviours that we expect everyone to strive to achieve in all that we do:

• Lead & Inspire: Leading teams in a way that drives trust, alignment, and enthusiasm.

• Think Big: We focus on the problems that most move the needle of commercial outcomes.

• Champion the client: We always keep the client's needs front of mind and deliver as much value for them in all that we do.

• Deliver at pace: We work to ensure nothing stands in the way of fast delivery of sustainable growth for our business; and

• Raise the bar: We raise the bar by taking ownership of outcomes and being accountable for making things better all across IG.

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