Salesforce QA Analyst
4 weeks ago
Job Title: Salesforce QA Analyst (L3)
Experience: 4 – 6 Years
Location: Ahmedabad
Job Description:
We are seeking a skilled Salesforce QA Analyst to join our team. The ideal candidate will be focused on Salesforce QA, with expertise in Data Cloud, Commerce Cloud, Service Cloud, Marketing Cloud, and CPQ, each individually. Additionally, experience in ServiceNow testing or functional domain expertise is preferred.
Key Responsibilities:
- Conduct comprehensive testing of Salesforce applications, including Data Cloud, Commerce Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud, and CPQ modules.
- Collaborate with cross-functional teams to understand business requirements and translate them into effective test strategies.
- Develop and execute test cases and scenarios to ensure the quality and functionality of Salesforce implementations.
- Perform system integration testing, regression testing and user acceptance testing (UAT) for Salesforce solutions.
- Identify and report software quality defects and work closely with developers to resolve them.
- Stay updated on industry best practices and emerging trends in Salesforce testing methodologies.
- Maintain test documentation and present test results to the stakeholders.
- Provide support and guidance to junior QA team members as needed.
Requirements:
- Bachelor's or Master's degree in Computer Engineering or a related field.
- Understanding of Salesforce Data Cloud workflows and integrations.
- At least 3 years of project experience in Salesforce testing, with expertise in Data Cloud, Commerce Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud, and/or CPQ modules.
- Strong familiarity with Agile processes, test management and defect management platforms.
- Strong analytical and problem-solving skills, with meticulous attention to detail.
- Excellent communication and interpersonal skills, to collaborate effectively with cross-functional teams.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Certification in Salesforce or relevant QA certifications is desirable.
- ServiceNow testing or SAP testing familiarity will be an added advantage.
- Exposure to API testing or Web automation tools (e.g., Selenium, Provar) is a plus.
If you are passionate about Salesforce QA and possess the required skills and experience, we encourage you to apply for this exciting opportunity.
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