Reservations Executive
4 weeks ago
JobOverview:
We are seeking out for aReservation Executive for a hotel industry your primaryresponsibility is to manage and facilitate guest reservations. Thisinvolves interacting with customers to book accommodationsproviding information about available services and ensuring aseamless booking process. Additionally you may handle inquiriesmanage room inventory and collaborate with other departments toguarantee a positive guest experience. Strong communication skillsattention to detail and knowledge of the hotels offerings arecrucial for success in thisrole.
JobResponsibilities:
- Managing Voice and Email enquiries for HotelReservations.
- Pitching the product forconversion.
- Room inventory management on CRS& Channel Manager.
- Managing TA & OTAbookings.
- Maintaining enquirydatabase.
JobRequirements:
- Graduatein any stream but hotel management will beadvantage.
- Fluent in spoken English andHindi.
- Good in writtenEnglish.
- Past 12 years of experience in hotelreservations/ travel reservations/hotel front desk will bepreferred.
- Freshers canapply.
- IT savvy with good knowledge of MSoffice.
- Ready to work inshifts.
Shift Timings (9AM6PM 10AM7 PM 12PM9PM)
Location: TaleigaoGoa
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