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Reservations Manager

4 months ago

india Tripture Full time

Responsibilities:


1. Ensure all sales inquiries are handled promptly and provide information, guide customers in selecting the best stay/offer as per their needs.

2. Develop and execute sales plans and proposals to meet sales goals and revenue growth targets

3. Build and maintain relationships with travel agents/business sources to ensure continued business growth

4. Collaborate with cross-functional teams like Marketing, Operations to identify and execute business development initiatives

5. Provide all relevant and necessary information to Customer regarding their visit like guides, itineraries, brochures, and maps.

6. Onboard premium homestays to list on the website to increase the supply side.



Qualifications:


  • Be an excellent communicator and motivator. Fluent in English, Kannada & Hindi
  • Experience working in a fast-paced dynamic Reservations environment is a huge plus
  • Strong understanding of operational processes and workflow optimization.
  • Be creative, innovative and digitally smart
  • Analytical mindset with the ability to problem-solve effectively.
  • Detail-oriented with a focus on maintaining quality standards.
  • Ability to work collaboratively in a cross-functional team environment.
  • Strong organizational skills and the ability to manage multiple tasks concurrently.