Assistant Manager

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook. Inviting applications for the role of Assistant Manager – Pricing & Promotions / Invoice to Cash In this role you have Order to Cash and Consumer Packaged Goods experience. You are managing a team of analysts, demonstrating ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to assist analysts perform efficient and accurate post audits of closed and written off deductions, identifying opportunities for recovery of invalid deductions, which will contribute to the organization’s revenue growth. You will be responsible for overseeing your team's daily activities andproviding guidance to ensure efficient and accurate deduction resolution. Additionally, you will support the senior leadership team with client presentations and provideinput on how to expand our scope. Responsibilities Manage the team's daily activities to identify and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.  Provide guidance to the team to leverageappropriate advanced and sophisticated methods and approaches to cleanse, synthesize, visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need. Identify a consistent pipeline of opportunities to meet client goals. Identify and drive process improvements by sharing Leakage Prevention insights with your supervisor to implement changes that reduce deductions. Continually develop and train your team to establish a bench of knowledgeable resources. Engage supervisor and client as required to resolve complex issues. Special projects as needed, providing support and collaborating with the senior management team. Support the senior leadership team on client presentations and provideinput on how to expand our scope. Pricing & Promotions: Knowledgeable on the Price Change and Trade Promotions process to assist the team with validating deductions within timeline. Work with the team to be able to identify leakages at each stage in value chain and work with stakeholders to correct. Supply Chain: Knowledgeable on Order Management, Logistics and other non-trade deductions process to assist the team with validating deductions within timeline. Work with the team to be able to identify invalid deductions by reviewing discrepancies with Bill of Lading (BOL) and Proof of Delivery (POD) from multiple customers warehouses and carriers. Minimum Qualifications B Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.  Relevant years of experience in Order to Cash and AR domain. Strong analytical skills and ability to work with complex data. Excellent attention to detail and problem-solving abilities. Required Skills: Demonstrates ownership of responsibilities, self-reliance, resourcefulness, a proactive approach, is a mentor to team members, and effectively manages a team. Strong interpersonal skills, with the ability to be both collaborative and inclusive within a team environment. Proficient in Microsoft Office - Excel, PowerPoint, and Word. Strong communication skills with ability to express ideas and recommendations clearly and succinctly. Ability to multi-task and prioritize items with specific time constraints. Ability to adapt to business' changing needs. Client focused mindset with proven ability to respond quickly to internal and external client requests. Pricing & Promotions: In depth knowledge of Trade Promotions, Pricing, Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry. Supply Chain: In-depth knowledge of all non-trade deductions such as shortages, damaged deliveries, Invoice errors etc., and Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry. Desirable Skills: Proficient in ERP systems (SAP) Hands on experience in Python, Power BI/ Tableau, and SQL will be an added advantage. Excellent communication/ interpersonal skills. Attitude and Aptitude: Exhibits adaptability, integrity, respect, and teamwork. Proactive, detail oriented, approaches work with a commitment to quality, and problem-solving skills. Exhibits leadership traits. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  Make an impact – Drive change for global enterprises and solve business challenges that matter  Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  Let’s build tomorrow together.