Servicenow Business Analyst
3 weeks ago
Job Responsibilities Experience 5-9 years Responsibilities Minimum 5 years of experience working as Business Analyst/ BSA on any one of ITSM, ITOM, SPM, EA(APM) modules in ServiceNow Must have exposure to end to end ITOM(Discovery, Service Mapping, CSDM, Event Management) implementations and well versed with ITOM functionalities. Work with business and IT stakeholders to gather requirements. Familiar won ServiceNow upgrades, Platform performance. Analyze business problems to design and document solutions up front with technical and creative teams During requirements sessions, provide recommendations to streamline and optimize processes and align with the overall Catalog framework. Document full requirements, including form layout, fields, and workflows. Well versed with Agile deliverables of stories, epics, features etc. Expertise in managing product backlogs and reporting Partner with the ServiceNow Application Architect and development team to determine the best technical solution to address the requirements. Perform testing in pre-Prod environments to ensure that the documented requirements are met. Defines test cases and acceptance criteria. Keeps stakeholders informed on request status and timelines. Assist with the development and delivery of end user training. Perform business analyst activities related to the continued growth of the ServiceNow platform, including the deployment of additional modules and functionality. Skills Establishes and communicates the project mission and objectives to all stakeholders Significant experience working with ServiceNow applications Collaborate with other teams and pillars on ITSM, ITOM, EA and SPM modules Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application. Effective prioritization, negotiation skills and high energy Excellent communication skills (both written and verbal) with strong presentation and facilitation skills at all levels in the organization (from individual contributor to executive level). Strong interpersonal skills. Ability to build positive relationships with key stakeholders. Strong analytical and problem-solving skills Knowledge on agile methodology.
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ServiceNow Business Analyst
2 weeks ago
Hyderabad, India Providence India Full timeJob Responsibilities Experience 5-9 years Responsibilities - Minimum 5 years of experience working as Business Analyst/ BSA on any one of ITSM, ITOM, SPM, EA(APM) modules in ServiceNow - Must have exposure to end to end ITOM(Discovery, Service Mapping, CSDM, Event Management) implementations and well versed with ITOM functionalities. - Work with business and...
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ServiceNow Business Analyst
2 weeks ago
Hyderabad, India Providence India Full timeJob Responsibilities Experience 5-9 yearsResponsibilitiesMinimum 5 years of experience working as Business Analyst/ BSA on any one of ITSM, ITOM, SPM, EA(APM) modules in ServiceNowMust have exposure to end to end ITOM(Discovery, Service Mapping, CSDM, Event Management) implementations and well versed with ITOM functionalities.Work with business and IT...
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Servicenow Business Analyst
4 days ago
Hyderabad, Telangana, India Agivant Full timeAbout the Role We are looking for a highly capable ServiceNow Business Analyst to lead requirements gathering process analysis and functional design for complex workflow automation initiatives This role will serve as the primary bridge between business stakeholders architects and the ServiceNow development team ensuring clear translation of business needs...
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Hyderabad, India ServiceNow Full timeDescription.It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
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Business Analyst – ServiceNow
1 day ago
Hyderabad, Telangana, India Hatchtra Innotech Full timePosition: Business Analyst – ServiceNowExperience: 5-13 YearsWork Mode: 2 Days WFONotice Period: Up to 30 DaysWhat You'll Do:Drive IT projects spanning ServiceNow, network infrastructure, and monitoring solutionsGather and analyze business requirements, facilitate Agile ceremoniesMaintain ADO boards and create executive-level reports and...
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ServiceNow Business Analyst
2 weeks ago
Hyderabad, Telangana, India, Telangana Providence India Full timeJob Responsibilities Experience 5-9 yearsResponsibilitiesMinimum 5 years of experience working as Business Analyst/ BSA on any one of ITSM, ITOM, SPM, EA(APM) modules in ServiceNowMust have exposure to end to end ITOM(Discovery, Service Mapping, CSDM, Event Management) implementations and well versed with ITOM functionalities.Work with business and IT...
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ServiceNow - Senior Data Informatics Analyst
4 weeks ago
Hyderabad, India ServiceNow Full timeDescription :Company Description :It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent...
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Sr Business Process Analyst
2 weeks ago
Hyderabad, India ServiceNow Full timeJob DescriptionWhat you get to do in this role: As Global Cloud Change Manager, you will support our modernization journey by managing change programs that introduce automated and AI capabilities responsibly and effectively. This role ensures smooth transitions to new digital and AI-enabled services that enhance customer experience and operational...
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Senior ServiceNow Developer, ITAM
2 weeks ago
Hyderabad, India ServiceNow Full timeJob DescriptionWe are seeking a Full Stack ServiceNow Developer with strong expertise in ITAM (SAM, HAM, SaaS Management) to build and optimize asset management solutions on the ServiceNow platform. This role focuses on automating ITAM workflows, improving asset visibility, and driving license compliance and cost optimization. What you get to do in...
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ServiceNow - AI Solution Consultant - LLM
4 weeks ago
Hyderabad, India ServiceNow Full timeDescription :Company Description :It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent...
