Front Desk Executive

3 weeks ago

Bengaluru, India Ignite Full time

About Ignite Life

Ignite Life is a leading distributor of premium fitness equipment, representing globally renowned brands such as Shua, Panatta, Eleiko, Booty Builder, and our in-house brand VFit. We are committed to elevating the fitness experience in India through innovation, premium quality, and exceptional customer service.

Position Overview

We are seeking a proactive and customer-focused Front Desk Executive for our Bangalore showroom. This role is the first touchpoint for customers visiting the showroom and plays a vital part in showcasing our equipment. The ideal candidate will not only manage reception duties but also actively engage with walk-in clients, give product demonstrations, and follow up with potential customers to drive sales opportunities.

Responsibilities

  • Greet walk-in customers and provide a welcoming, professional first impression.
  • Understand customer requirements and guide them to suitable fitness equipment.
  • Demonstrate features and benefits of machines in the showroom.
  • Call and follow up with potential customers, maintaining regular contact to convert leads.
  • Maintain records of inquiries, showroom visits, and follow-ups.
  • Coordinate with the sales team to ensure smooth customer experience.
  • Manage daily showroom activities, including appointment scheduling and client interactions.
  • Maintain the showroom's professional appearance in line with Ignite Life's premium brand standards.

Qualifications

  • Graduate in any discipline (Sales, Hospitality, or Administration background preferred).
  • 1–3 years of experience in customer service, showroom sales, or front desk roles.
  • Strong communication and interpersonal skills (English, Hindi, and local language proficiency preferred).
  • Confident in giving live product demonstrations (training will be provided).
  • Basic proficiency in MS Office and CRM tools.
  • Energetic, presentable, and customer-focused personality.
  • Ability to multitask and manage client interactions with professionalism.

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