Walk-In For Windows admin- Technology Support at Hyderabad

2 weeks ago

hyderabad, India Infosys BPM Full time

Job description


Job description

WALK-IN FOR " Windows admin" SKILL ON 7th,12th, 18th, June 2024 at Hyderabad


Greeting from Infosys BPM Ltd.,


You are kindly invited for the Infosys BPM::Walk-In Drive on 7th,12th, 18th, June 2024 at Hyderabad


Note: Please carry copy of this posting to the venue and make sure you register and submit your application when attending the walk-in interview. please find below the Interview details.


INTERVIEW DATE & VENUE DETAILS:: :

Interview Date : 7th,12th, 18th, June 2024

Interview Time: 9.30 AM to till 1:00 PM

Interview Venue -

Floor No. 9th, Mantri Cosmos, ISB Road Financial District, Nanakramguda,

Hyderabad, Pin Code- 500032


NOTE: No Candidate parking facility will be provided


JOB DESCRIPTION:


SKILL SET: Windows admin

QUALIFICATION: BE/B.TECH Graduates only



ROLES & RESPONSIBILITIES:



  • ITIL Process Awareness (Incident, Change and Problem Management)
  • Trained in Soft Skills and Business Communication
  • Strong Analytical and Problem-Solving Skills
  • Excellent in Verbal and Written communication

Willingness and flexibility to learn new technologies, scale up quickly, and adapt to different roles as the situation demands


  • Incident, Problem & Service Request Management (Managing Incidents/Tasks/Problems within Service Level Agreement and ensuring that SLA is met, as expected)
  • Prioritizing tickets to be resolved based on age and SLA criteria
  • Perform the below activities as per standard operating procedures


  • Open support cases for Clients products before Level 3
  • Co-ordinate with level 3 team members before escalating to level 3
  • Identify and automate repetitive tasks as needed
  • Build automation scripts,Maintain scripts for system administration
  • Managing and documenting knowledge artifacts.

Perform analysis of repeated incidents and come up solutions that help in preventing such incidents.


IMPORTANT NOTE :: (2+ Years) of project experience is mandatory (excluding Bench & Training & Internships).

POINTERS TO NOTE::

  • Please carry 2 set of updated CV(Hard Copy).
  • Please carry Face Mask**.
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Please carry original ID proof for security clearance.

REGARDS,

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