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Walk-In For Windows admin- Technology Support at Hyderabad
2 weeks ago
Job description
Job description
WALK-IN FOR " Windows admin" SKILL ON 7th,12th, 18th, June 2024 at Hyderabad
Greeting from Infosys BPM Ltd.,
You are kindly invited for the Infosys BPM::Walk-In Drive on 7th,12th, 18th, June 2024 at Hyderabad
Note: Please carry copy of this posting to the venue and make sure you register and submit your application when attending the walk-in interview. please find below the Interview details.
INTERVIEW DATE & VENUE DETAILS:::
Interview Date : 7th,12th, 18th, June 2024
Interview Time: 9.30 AM to till 1:00 PM
Interview Venue -
Floor No. 9th, Mantri Cosmos, ISB Road Financial District, Nanakramguda,
Hyderabad, Pin Code- 500032
NOTE: No Candidate parking facility will be provided
JOB DESCRIPTION:
SKILL SET: Windows admin
QUALIFICATION: BE/B.TECH Graduates only
ROLES & RESPONSIBILITIES:
- ITIL Process Awareness (Incident, Change and Problem Management)
- Trained in Soft Skills and Business Communication
- Strong Analytical and Problem-Solving Skills
- Excellent in Verbal and Written communication
Willingness and flexibility to learn new technologies, scale up quickly, and adapt to different roles as the situation demands
- Incident, Problem & Service Request Management (Managing Incidents/Tasks/Problems within Service Level Agreement and ensuring that SLA is met, as expected)
- Prioritizing tickets to be resolved based on age and SLA criteria
- Perform the below activities as per standard operating procedures
- Open support cases for Clients products before Level 3
- Co-ordinate with level 3 team members before escalating to level 3
- Identify and automate repetitive tasks as needed
- Build automation scripts,Maintain scripts for system administration
- Managing and documenting knowledge artifacts.
Perform analysis of repeated incidents and come up solutions that help in preventing such incidents.
IMPORTANT NOTE :: (2+ Years) of project experience is mandatory (excluding Bench & Training & Internships).
POINTERS TO NOTE::
- Please carry 2 set of updated CV(Hard Copy).
- Please carry Face Mask**.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Please carry original ID proof for security clearance.
REGARDS,
INFOSYS BPM - RECRUITMENT TEAM
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