Branch Manager

2 weeks ago


Madhya Pradesh, India HDB Financial Services Ltd. Full time

Role : Branch In-Charge

Vertical : Rural

Experience : 6-8 years

Location : Madhya Pradesh (Jhabua, Mahidpur, Panna, Parasia)


Job Role :


  • Profitability Management - Maintaining & optimizing profitability for the branch .
  • Target setting & management – Monitoring branch targets in numbers & volumes .
  • Portfolio quality management - through superior underwriting, working closely with collections.
  • Cost management – managing all branch operating costs including cost of acquisition, operations etc.
  • People management – Motivating team, handling HR & administration function of the branch.
  • Customer experience management - Ensuring superior customer experience and handling customer service in termsof collections, pre closures & service issues business.
  • Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds.
  • Monitor individual performance of each employee, continuously work to maximize productivity People Management.


Key Responsibilities :


  • Ability to plan & execute targets for all products.
  • Ability to create professional work culture that encourages enthusiasm and team spirit.
  • Ability to manage and implement change by taking complete ownership.


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