MNC Group | Store Manager | india

2 days ago

Delhi, India MNC Group Full time
Objectives of this roleDeliver exceptional customer service, ensuring high levels of customer satisfactionMaintain outstanding visual merchandising standards and a welcoming store atmosphereOversee sales team recruitment and shape and facilitate training processesCreate a clean and safe store environment that complies with health and safety regulations and company standardsAddress customer complaints and concerns in a professional and timely mannerSet a strong, professional example for mid-level managers and store associates to followKey Responsibilities for the rolePrepare detailed reports on buying trends, customer needs, and profit margins, and present these reports to company leadershipConduct annual personnel performance appraisals, providing clear and actionable feedback and delivering constructive criticism to help staff improveMonitor inventory levels and order new items as neededSource, hire, train, and oversee new staff, leading by example and ensuring efficiency in the training processArrange promotional material and in-store displaysUndertake financial-planning tasks, including managing the store budgetAchieve growth and hit sales targetsKey requirements for the roleBachelors or masters degree in business administration or relevant field preferred.A minimum of 4-5 years experience working in a Retail sales profile (Niche/premium product) for brand or retail or business developmentPrior experience in accessories and apparel, lifestyle product sales would be preferred. Passionate about bikesMotorcycle rider and interested in travelling and exploringConsultative selling experience is required.Strong leadership and customer management abilities.Demonstrable analytical thinking & business insights.Excellent communication and interpersonal skills.Demonstrated ability to maintain high level of enthusiasm and motivation.

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