Sales Account Manager

3 weeks ago

Navi Mumbai, India Continuity 1 Full time

Role & responsibilities

Attend meetings with prospects to determine technical and business requirements and ensure that

all necessary information is collated prior to producing a solution.

  • Present and demonstrate companys products and technologies effectively to audiences of varied

technical knowledge.

  • Provide technicalsolutions in a professional manner and to agreed timeframes.
  • Create internal design configuration documentation including architectures diagrams with technical

explanations.

  • Write technicalspecifications for extensions to fillsolution gaps via product APIs.
  • Work with Product Managers to provide feedback on solution gaps with current products and provide input on

new features, or ideas for new products.

  • Ability to understand business drivers and risks involved to the customer and to the company.
  • Structure and produce compelling sales proposals/commercial and technical documentation outlining the cost

savings and business benefits to clients.

  • Assume responsibility for running a bid team, when relevant.
  • Interface with the implementation / project team, articulating customer requirement, to ensure smooth

transition from Sales to Delivery.

  • Provide pre-salestraining, guidance, and assistance asrequired to enable channel partners.
  • Conduct workshops with existing customers to collect feedbacks and provide the same with Product team.
  • Get the right people from Product teams to ensure that the customer success.
  • Should have worked as presales forselling enterprise monitoring tools.

Requirements

  • Strong understanding of the products and services offered.
  • Ability to present technical information in a clear and concise manner.
  • Strong interpersonalskillsto build relationships with clients and internal teams.
  • Analytical thinking to understand customer needs and propose appropriate solutions.
  • Ability to troubleshoot and solve technical problems quickly.
  • Conduct product demonstrations and technical presentationsto prospective customers.
  • Explain complex technical information to non-technicalstakeholders.
  • Knowledge of programming languages,software development, and IT infrastructure.

  • Familiarity with CRM software (e.g., Salesforce) and other salestools.

  • Proficiency with presentation tools(e.g., PowerPoint) and demonstration platforms.

Preferred candidate profile

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