Relationship Manager

2 weeks ago


india Talentrox Full time
RelationshipManager Exp:25Years CTC: 3.505.10LPA Locations:GoaNoida RequiredSkills: Outside Sales B2B Sales(BusinesstoBusiness) CompanyName:OYO Website: Description
AboutOyo AtOYO we seekdynamic individuals with a strong customerfocus to help us becomethe mostloved hotel brand in the worldAbout Oyo in India andBusiness OYO also known as Oyo Homes & Hotels is an Indian hotel chain.It is the worlds thirdlargest and fastestgrowing hospitality chainof leased and franchised hotels homes and living spaces. Founded in2013 by Ritesh Agarwal OYO initially consisted mainly of budgethotels. Over a span of six years the startup expanded globally withthousands of hotels vacation homes and millions of rooms inhundreds of cities in India Malaysia UAE Nepal China Brazil UKPhilippines Japan Saudi Arabia Sri Lanka Indonesia Vietnam and theUnited States.ReportingTo: Area RevenueHeadJob Objective & KeyResultAreas
  • Buildhealthy relationships with hotelowners
  • Deliver goodhotel ownership and customerexperience
  • Act as apoint of contact for hotel owners for operations support &escalations
  • Helphotel owners manage their portfolio network improve revenueperformance solve issues retain them and drive customerexperience
  • Handlehotel owners and customerescalations
Itsa FIELD SALES rolecompletely Key PerformanceIndicators
  • Ensuringoccupancy (URNs) month onmonth
  • Pay at Hotel(PAH)realization
  • Ensuringdaily availability of Sellable rooms(DSRN)
Education Graduation/PostGraduationExperience
  • 2years of relevant experience in operations handling and keyaccountshandling.
  • AnalyticalSkills
  • Priorexperience in managing crossfunctional operations and customerescalation
  • Demonstratehigh ethicalvalues

fieldsales techniques,b2b sales,customer,sales,customerexperience


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