Documentation Officer

4 weeks ago


Noida, India PW (PhysicsWallah) Full time

Role: Sr. Associate – DocumentationExperience: 2-4 years in documentation, reporting, or communications in the development/social sectorLocation: NoidaDept: Government Partnerships, PWJob Summary:-The Senior Associate – Documentation will be responsible for developing, organizing, and managing high-quality documentation to support program visibility, compliance, learning, and client reporting requirements. The role requires excellent writing, editing, and coordination skills, with the ability to translate field-level data and impact stories into compelling and accurate content for diverse stakeholders.Roles and responsibilities:-1. Program Documentation & Reporting- Prepare monthly, quarterly, and annual program reports for internal and external stakeholders.- Ensure documentation aligns with designing client templates, SOPs and compliance requirements.- Maintain organized repositories of project data, reports, and related documentation.2. Content Development- Draft case studies, success stories, newsletters, brochures, and fact sheets to highlight project achievements.- Translate field insights into impact narratives for advocacy and awareness campaigns.- Prepare content for presentations, proposals, and external communications.3. Event & Workshop Documentation- Prepare event reports, proceedings, and press releases for workshops, trainings, and community meetings.- Capture and organize photographic and video documentation from events and field visits.4. Cross-Team Coordination- Liaise with program, communications, and field teams to gather content and data.- Collaborate with designers, photographers, and external vendors for high-quality visual materials.Qualifications & SkillsEducation:-- Bachelor’s/Master’s degree in Social Work, Development Studies, Communications, or related field.Experience:- 2–4 years in documentation, reporting, or communications within the development/social sector.- Experience in NGO, CSR, or government-funded project documentation is preferred.Skills & Competencies:- Excellent written and verbal communication skills in English (knowledge of regional languages preferred).- Strong proficiency in Google Suits, MS Office (Word, Excel, PowerPoint); familiarity with Canva/Adobe tools a plus.- Ability to work with data, statistics, and impact indicators for reporting.- Strong organizational skills and attention to detail.- Ability to work under tight deadlines and manage multiple tasks simultaneously.Key Performance Indicators (KPIs)- Timeliness and quality of reports and deliverables.- Accuracy and completeness of data and content.- Stakeholder feedback on documentation quality.- Number and quality of case studies, success stories, and knowledge products produced.



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