Head of Business Development
2 weeks ago
We are seeking a dynamic
Head of Business Development
for our client, a leading customer engagement solutions company headquartered in Bangalore. This is an exciting leadership opportunity to shape business strategies, drive growth, and expand market presence. The company specializes in delivering cutting-edge loyalty programs and customer engagement solutions, leveraging technology and data-driven insights to create value for clients.
Role Overview :As the Head of Business Development, you will lead the strategic direction, scaling operations, and driving revenue growth. This role requires close collaboration with leadership teams, managing cross-functional departments, and ensuring alignment with the company's vision. You will play a crucial role in business expansion and client engagement, driving operational and financial targets.
Key Responsibilities :
Business Strategy & Growth :Develop and implement strategies to accelerate growth and achieve long-term business objectives.Identify and explore new market opportunities and revenue streams.Lead initiatives to expand the client base, form strategic partnerships, and enter new markets.Revenue & Profitability :Drive profitability by optimizing operational efficiency and diversifying revenue sources.Develop key performance indicators (KPIs) to ensure business growth aligns with financial targets.Collaborate with growth, operations, tech, and product teams to maximize profitability.Client Relationships :Establish and maintain strong relationships with key clients, partners, and stakeholders.Oversee client engagement strategies to ensure top-tier service delivery and satisfaction.Lead negotiations for high-value contracts and strategic partnerships.Operational Leadership :Oversee day-to-day operations, ensuring seamless coordination between departments.Manage resource allocation, including budgets and talent acquisition.Monitor and improve operational efficiencies by setting up processes that support business growth.Team Leadership & Development :Build, inspire, and lead a high-performing business development team.Foster a culture of learning, collaboration, and innovation within the organization.Mentor department heads and guide key business decisions.Digital Transformation :Spearhead digital initiatives to enhance client experience and streamline internal processes.Collaborate with product and tech teams to incorporate emerging technologies into service offerings.
Key Skills & Competencies :Strategic mindset with a forward-thinking approach.Exceptional leadership and interpersonal skills.Strong financial acumen with the ability to interpret financial data.Outstanding negotiation and communication abilities.Ability to thrive in a fast-paced, high-growth environment.
Qualifications :MBA or relevant business qualifications.15+ years of senior leadership experience in business development, sales, or strategy, preferably within tech, loyalty, or B2B service industries.Proven track record of driving revenue growth and leading impactful business strategies.Experience in digital transformation, loyalty management, or SaaS platforms is a plus.
This is an exciting opportunity to join a growing company at the forefront of customer engagement solutions. If you are passionate about driving growth and innovation, we encourage you to apply and be a part of our client’s dynamic leadership team
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