Lead- Problem Management

In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP People management, Problem management ITIL and ITSM...

In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP People management, Problem management ITIL and ITSM...

In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP People management, Problem management ITIL and ITSM...

In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP People management, Problem management ITIL and ITSM...

In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP People management, Problem management ITIL and ITSM...

Problem Management:Carry out regular trend analysis incident data sets to identify errors.Manage the full life cycle of problem records.Deliver double digit reductions to incident volumes for supported accounts.Use ITOA tools to understand actual user experience.Maintain known error records and knowledge base.Assist with shift left opportunity...

Problem Management:Carry out regular trend analysis incident data sets to identify errors.Manage the full life cycle of problem records.Deliver double digit reductions to incident volumes for supported accounts.Use ITOA tools to understand actual user experience.Maintain known error records and knowledge base.Assist with shift left opportunity...

Problem Management:Carry out regular trend analysis incident data sets to identify errors.Manage the full life cycle of problem records.Deliver double digit reductions to incident volumes for supported accounts.Use ITOA tools to understand actual user experience.Maintain known error records and knowledge base.Assist with shift left opportunity...

The Position This role will require hands-on experience of driving endpoint performance improvements by working on imaging processes and technologies and leading our problem management practice. As the Problem Manager, you will be responsible for coordinating and directing all facets of the problem management effort, including bringing the right teams,...

Problem Management: Carry out regular trend analysis incident data sets to identify errors. Manage the full life cycle of problem records. Deliver double digit reductions to incident volumes for supported accounts. Use ITOA tools to understand actual user experience. Maintain known error records and knowledge base. Assist with shift left opportunity...

Egon Zehnder​Egon Zehnder ( ) is trusted partner to many of the world’s most respected organizations and is a leading leadership advisory firm, with more than 560+ consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth...

Egon Zehnder​Egon Zehnder( is trusted partner to many of the world’s most respected organizations and is a leading leadership advisory firm, with more than 560+ consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies,...

Egon Zehnder​Egon Zehnder ( ) is trusted partner to many of the world’s most respected organizations and is a leading leadership advisory firm, with more than 560+ consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth...

Egon Zehnder​Egon Zehnder( is trusted partner to many of the world's most respected organizations and is a leading leadership advisory firm, with more than 560+ consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies,...

Egon ZehnderEgon Zehnder ( is trusted partner to many of the world's most respected organizations and is a leading leadership advisory firm, with more than 560+ consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies,...

Egon Zehnder ​ Egon Zehnder ( is trusted partner to many of the world's most respected organizations and is a leading leadership advisory firm, with more than 560+ consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth...

Skill set required: ➢ Total Experience – Minimum 4 -5 of relevant years. ➢ Understanding of Data network (Cisco), however voice IT products is a plus.➢ CCNA Preferred ➢ ITIL V3/V4 Foundation is Mandatory. ➢ Good understanding of Data analytics, include tools like Power BI.Should have problem management working experience

About the internship:Selected intern's day-to-day responsibilities include: 1. Assist in maintaining accurate inventory records, tracking stock movements, and identifying potential shortages or overages2. Communicate with suppliers to ensure timely procurement of goods, negotiate terms, and build strong relationships with key vendors3. Support end-to-end...

About the internship:Selected intern's day-to-day responsibilities include: 1. Assist in maintaining accurate inventory records, tracking stock movements, and identifying potential shortages or overages2. Communicate with suppliers to ensure timely procurement of goods, negotiate terms, and build strong relationships with key vendors3. Support end-to-end...

**JOB DESCRIPTION-** **POSITION -** Associate - Customer Delight **ROLE -** Individual Contributor **LANGUAGE REQUIRED -** English + Hindi/Tamil/Kannada/Spanish **WORK LOCATION - **Suncity Success Tower, Sector 65, Gurugram **WORKDAYS -** 6 days’ Work from Office (Rotational WO’s & Shifts) **SHIFT TIMINGS -** 24 - 7 **NOTICE PERIOD - **Immediate...