branch manager- mobile accessories

4 weeks ago

Kozhikode, India Star World Electronics Co Wll Full time

Job Title: Branch Incharge – Sales (Mobile Accessories & IT Products)

The Branch Incharge will be responsible for overseeing branch operations, driving sales performance, managing the sales team, and ensuring customer satisfaction. This role focuses on achieving sales targets for mobile accessories and IT products, managing inventory, and building strong relationships with dealers, retailers, and customers.

Key Responsibilities:

  • Sales & Business Development
  • Achieve monthly/quarterly/annual sales targets for mobile accessories & IT products.
  • Identify new business opportunities and expand dealer/retail network.
  • Develop and execute local sales strategies to increase market share.
  • Branch Management
  • Oversee daily operations of the branch, including sales, stock, and customer service.
  • Ensure proper display, merchandising, and promotions at the branch.
  • Maintain proper inventory levels and coordinate with HO for stock replenishment.
  • Team Leadership
  • Supervise and motivate the sales team to achieve branch goals.
  • Provide training and guidance on products, sales techniques, and customer handling.
  • Monitor staff performance and ensure discipline & compliance with company policies.
  • Customer Relationship Management
  • Build and maintain strong relationships with dealers, retailers, and key clients.
  • Handle escalated customer complaints and resolve issues effectively.
  • Ensure high levels of customer satisfaction and repeat business.
  • Reporting & Coordination
  • Prepare and submit regular sales and performance reports to management.
  • Coordinate with marketing, logistics, and product teams for smooth branch operations.
  • Track competitor activities and provide market intelligence.

Qualifications & Skills:

  • 3–7 years of sales/branch management experience in mobile accessories, electronics, or IT products.
  • Strong leadership, communication, and negotiation skills.
  • Proven track record of meeting or exceeding sales targets.
  • Good knowledge of mobile accessories, IT hardware, and related market trends.
  • Proficiency in MS Office, CRM tools, and basic MIS reporting.

Key Competencies:

  • Sales-driven & target-oriented
  • Team management & leadership
  • Customer-centric approach
  • Market awareness & business acumen
  • Problem-solving & decision-making skills

Job Types: Full-time, Permanent

Pay: ₹37, ₹45,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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