IT Specialist- JAMF

5 days ago

chennai, India Yubi Group Full time

Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it.

In March 2022, we became India's fastest fin tech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million.

In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest, and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance.

- Yubi Loans - Term loans and working capital solutions for enterprises.

- Yubi Invest - Bond issuance and investments for institutional and retail participants.

- Yubi Pool- End-to-end securitisations and portfolio buyouts.

- Yubi Flow - A supply chain platform that offers trade financing solutions.

- Yubi Co.Lend - For banks and NBFCs for co-lending partnerships.

Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 100,000 crore.

Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionising the segment.

At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 700+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story.


About Role

Should have a Technical Support Specialist quality which will include providing day-to-day technical support for the installation, configuration, and deployment of Apple computing environments. Should  demonstrate expertise as a Mac and Windows administrator, particularly with applications managed via  MDM. The ideal candidate will possess excellent communication and interpersonal skills, along with the ability to provide professional and friendly service to users. Additionally, the technician will be required to offer remote support to our users. 

Responsibilities

  • Creating desktop/laptop build images for Apple endpoints. 

  • Packaging software and design distribution methods using JAMF and other tools. 

  • OS & Application Patch Management for Mac clients 

  • Designing and implementing solutions for Mac desktop clients and iOS devices 

  • Creating and communicating systems, policies, and application standards for Apple devices 

  • Performing 2nd & 3rd level support and identify root cause with strategic solutions to problems for the Mac/iOS environment. 

  • Managing & Administering Google Suite environment 

  • Address user tickets regarding hardware, software, and networking. 

  • Create technical documentation and SOPs (Standard Operating Procedures). 

  • Participate in the implementation and support of IT-related policies. 


Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field. 

  • 5- 8 years of relevant working knowledge and understanding of the Mac OS  

  • Good working knowledge of JAMF products, particularly Composer and Casper is required. 

  • Ability to troubleshoot application issues on the Mac OS is required. 

  • Has Experience Creating Macintosh Application Installer Packages Is Required. 

  • Experience in Application & OS Patch Management 

  • Scripting experience (Unix/AppleScript) is an asset. 

  • Experience in Google suite is an asset. 

  • Understanding on Infrastructure network and advance knowledge on networking. 

  • Jamf Certified Expert – JCE certification 

  • Familiarity with cloud computing platforms like Google Workspace Administrator.


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