Manager Service Strategy
6 days ago
Company: Mahindra Last Mile Mobility Limited Responsibilities & Key Deliverables Develop and implement the service strategy roadmap, including dealer profitability, customer retention, operational excellence and channel strategy. Design service process frameworks and KPIs for service workshops and network partners (Primary and Secondary) Lead digital transformation projects (Salesforce, Power BI, Qlik) across the aftersales value chain—CRM, service process automation, remote diagnostics, and connected vehicle data. Collaborate with IT and product teams to define system requirements and workflows for digital service platforms (CRM, DMS, mobile apps, service dashboards, Power BI). Create and deploy SOPs and governance mechanisms across the dealer service networks. (CRM, warranty, parts, Service TAT, CSI, channel expansion) Work closely with dealer development and training teams to enhance network capability and technician productivity. Key Skills & CompetenciesStrong understanding of automotive aftersales operations, workshop management, warranty, and field service.Proven experience in service process design and performance improvement.Experience leading or implementing digital tools (CRM, DMS, telematics dashboards, or digital tools implementation).Analytical mindset with proficiency in Excel and Power BI/Tableau.Excellent communication, stakeholder management, and project management skills.Preferred Industries Automotive IndustryEducation Qualification Bachelor of Engineering (Mechanical, Automotive, Production)MBA - Added AdvantageGeneral Experience 5 Years in Automobile Industry
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Manager - Service Strategy
2 weeks ago
Mumbai, Maharashtra, India Mahindra & Mahindra Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per yearResponsibilities & Key Deliverables - To lead and implement Select Service Strategy Initiatives like Allied business incl. Car care, Tyres, Battery etc., Workshop Productivity Improvement projects, Monitoring Bodyshop & Workshop Insurance business (Process enhancment, Claim rate, TAT adherence etc.) & coordination with Dealers & Service providers- Meeting...
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Cloud Support Operations Engineer II
5 days ago
Mumbai Metropolitan Region, India Strategy Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionMicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a...
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Manager, Strategy
7 days ago
Mumbai, Maharashtra, India Spotify Full time ₹ 12,00,000 - ₹ 24,00,000 per yearWe are seeking a structured, analytical, and impact-driven Managerto help operationalize Spotify's regional strategy across the South Asia, Middle East, and Africa (SAMEA) region.This role plays a pivotal part in ensuring strategic clarity, operational field, and learning across SAMEA's markets — maintaining the rhythm of business, tracking regional bets,...
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Manager, Strategy
6 days ago
Mumbai, Maharashtra, India Spotify Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe are seeking a structured, analytical, and impact-driven Manager to help operationalize Spotify's regional strategy across the South Asia, Middle East, and Africa (SAMEA) region. This role will play a pivotal part in ensuring strategic clarity, operational discipline, and learning across SAMEA's markets — maintaining the rhythm of business, tracking...
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Manager, Strategy
1 day ago
mumbai, India Spotify Full timeWe are seeking a structured, analytical, and impact-driven Manager to help operationalize Spotify's regional strategy across the South Asia, Middle East, and Africa (SAMEA) region. This role will play a pivotal part in ensuring strategic clarity, operational discipline, and learning across SAMEA's markets — maintaining the rhythm of business, tracking...
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Manager, Strategy
6 days ago
Mumbai, Maharashtra, India Spotify Full time ₹ 12,00,000 - ₹ 24,00,000 per yearSupport & OperationsMarketing AnalyticsPermanentMumbaiWe are seeking a structured, analytical, and impact-driven Managerto help operationalize Spotify's regional strategy across the South Asia, Middle East, and Africa (SAMEA) region.This role plays a pivotal part in ensuring strategic clarity, operational field, and learning across SAMEA's markets —...
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Country Manager
1 week ago
Mumbai, India Catalyst Talent Strategy Consulting Full timeOur client is is a global provider of integrated rig products and services, specializing in the inspection, repair, maintenance, and modernization of drilling rigs and related equipment.We are looking for an experienced Country Manager – India to lead and oversee all commercial, operational, and strategic activities within the country. This leadership role...
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Country Manager
1 week ago
Mumbai, India Catalyst Talent Strategy Consulting Full timeOur client is is a global provider of integrated rig products and services, specializing in the inspection, repair, maintenance, and modernization of drilling rigs and related equipment.We are looking for an experienced Country Manager – India to lead and oversee all commercial, operational, and strategic activities within the country. This leadership role...
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Country Manager
1 week ago
Mumbai, India Catalyst Talent Strategy Consulting Full timeOur client is is a global provider of integrated rig products and services, specializing in the inspection, repair, maintenance, and modernization of drilling rigs and related equipment. We are looking for an experienced Country Manager – India to lead and oversee all commercial, operational, and strategic activities within the country. This leadership...
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Country Manager
1 week ago
Mumbai, India Catalyst Talent Strategy Consulting Full timeOur client is is a global provider of integrated rig products and services, specializing in the inspection, repair, maintenance, and modernization of drilling rigs and related equipment. We are looking for an experienced Country Manager – India to lead and oversee all commercial, operational, and strategic activities within the country. This leadership...
