Customer Relations Manager

6 days ago

hyderabad, India ETHNUS CONSULTANCY SERVICES PRIVATE LIMITED Full time

Department: Business Development


Desired Qualification: MBA (Marketing Specialisation).


Locations Available: Bangalore, Chennai, Coimbatore, Hyderabad, Vijayawada, Pune, Indore, Ahmedabad, Delhi, Lucknow, Prayagraj, Jaipur, Bhubaneswar, Kolkata, Guwahati.


Job Functions & Responsibilities

  • Identify potential business deals by contacting potential clients; discovering and exploring opportunities; researching and analysing sales options
  • Sell products and services by establishing contact and developing relationships with prospects; recommending solutions
  • Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
  • Ensure quality service to clients in all assigned tasks, while upholding organizational Values at all times
  • Identify product / service improvements or new products / services by remaining current on industry trends, market activities, and competitors
  • Provide feedback to the Business Development Head on market and competition activities
  • Evaluate and implement appropriate new sales techniques to increase sales
  • Prepare reports by collecting, analysing, and summarizing information
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench
  • marking state-of-the-art practices
  • Contributes to team effort by accomplishing related results as needed; Ensure proper and efficient communication with colleagues



Requirements
  • A never say no attitude, high on energy
  • Have strong interest in Sales and Business Development
  • Strong communication in English language (spoken & written)
  • Presentation skills (online & offline)
  • Undertake extensive traveling (within the assigned location)
  • Savvy with technology and can work with software and tools
  • Proficient with productivity tools such as Office 365 and others
  • Smartphone with Android 9.0 and above or iOS 14.0 and above


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