Current jobs related to Customer Relations Manager - Hyderabad, Telangana - MARGADARSI CHIT FUND PRIVATE LIMITED

  • Engineering Manager

    1 month ago


    Hyderabad, Telangana, India TJX Global IT India Full time

    About TJXAt TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX Global IT India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to...

  • Product Manager

    3 months ago


    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    Job Summary:The Product Manager will have responsibility to deliver a digital product that power Inspires technology stack. This position will play a critical role in driving the 12-18 months roadmap for our consumer-facing digital solutions. Key responsibilities include intaking and prioritizing consumer and business opportunities, assessing business cases...


  • Hyderabad, Telangana, India ANSR Global Corporation Full time

    ANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition.We partner with our clients to understand their unique business situations and translate...

  • Product Manager

    3 months ago


    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONICDrive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...


  • Hyderabad, Telangana, India AA Tech Hub India Full time

    About American Airlines :To Care for People on Life's Journey. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel.At Americans Tech Hubs, we tackle complex challenges and pioneer...


  • Hyderabad, Telangana, India TJX Global IT India Full time

    About TJX:At TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX Global IT India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to...


  • Hyderabad, Telangana, India Evernorth Full time

    About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Position Overview:The job profile for this position...


  • Hyderabad, Telangana, India Evernorth Full time

    About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.IT Project Management Associate AdvisorPosition...


  • Hyderabad, Telangana, India Evernorth Full time

    About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Agile Product Management ManagerPosition...


  • Hyderabad, Telangana, India TJX Global IT India Full time

    About TJX:TJX is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX Global IT India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to build a...


  • Hyderabad, Telangana, India Evernorth Full time

    About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Agile Product Management Senior ManagerPosition...


  • Hyderabad, Telangana, India AA Tech Hub India Full time

    About AA Tech Hub India.Americans Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivaled digital products to best serve Americans customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India...


  • Hyderabad, Telangana, India AA Tech Hub India Full time

    About AA Tech Hub IndiaAmericans Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivaled digital products to best serve Americans customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India...

  • Product Manager

    3 months ago


    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONICDrive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...


  • Hyderabad, Telangana, India Evernorth Full time

    About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Information Protection ManagerPosition...


  • Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    PURPOSE OF THE POSITION:To lead the design, development, and implementation of the cloud architecture in various cloud, hybrid, and on-premise systems. This position will directly contribute to the overall implementation of enterprise cloud architecture while working closely with staff to enhance and develop new designs and strategies across all types of...


  • Hyderabad, Telangana, India Evernorth Full time

    About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Position Summary:The Enterprise Operations...


  • Hyderabad, Telangana, India Evernorth Full time

    About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Software Engineering Senior ManagerPosition...


  • Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    Position Overview:The Technical Product Manager / Consultant will specialize in the technical aspects of Guest Communication products such as SFMC, SendGrid, Twilio & etc, SAAS technologies and services. This role involves gathering and translating business requirements into technical designs for the engineering team, collaborating extensively across various...


  • Hyderabad, Telangana, India Evernorth Full time

    About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Agile Product Management AdvisorPosition...

Customer Relations Manager

3 months ago


Hyderabad, Telangana, India MARGADARSI CHIT FUND PRIVATE LIMITED Full time

Number of Positions: 01

Salary:₹480K/yr - ₹750K/yr

Job Description: This is a full-time permanent position for a Lead Conversion Manager. The Lead Conversion Manager will be responsible for, qualifying prospects, converting leads and onboarding them as customers. They will oversee the implementation of digital marketing campaigns, manage customer relationships, and collaborate with cross-functional teams.

Essential Qualifications

  • Bachelors degree in marketing, Business Administration, or equivalent experience
  • 3-4 years of experience in a customer support role within a sales and target-driven environment.
  • Proven experience in Business Development, Lead Generation, and Conversion
  • Excellent verbal and written communication skills, including presentation skills.
  • Experience in handling teams members)
  • Familiarity with digital marketing tools and platforms, such as Facebook, Instagram, and LinkedIn
  • Demonstrated ability to work independently and in a team environment.
  • Familiarity with CRM tools, such as Zoho, Salesforce, and Hubspot
  • Proficient with MS Office
  • Analytical mindset with the ability to extract meaningful insights from data.
  • Self-starter with a strong desire to learn and grow professionally.
  • Prior experience as a call center manager or any managerial position

Roles and Responsibilities:

Leading and motivating the Customer Services Team to achieve success through establishing clear expectations of performance, reviewing individual and team progress and taking proactive action to bring performance back in line where required.

Recruit, develop, and retain the best available talent and provide training and constructive feedback on a regular basis to ensure the team maximizes its contributions to the business

Working across the business engaging teams and projects, to scope and define Contact Centre activity, establishing frameworks of Operational approach, prioritizing demands from across the organization based upon business need

Informing improvements to the Customer Support offering and value proposition, ensuring the Customer Services Team is a fully functioning - Insight Engine-, feeding into overall strategy

Generating and nurturing leads for the organization using different marketing channels

Build and cultivate prospect relationships by initiating communications and conducting follow-up contacts to move opportunities through the sales funnel

Organize and keep the lead status updated in the CRM software

Collaborate with the agency team to ensure a seamless transition from lead acquisition to conversion

Identify and prioritize high-potential leads for maximum conversion success.

Continuously optimize lead conversion processes to improve efficiency and results.

Monitor sales performance and provide regular reports to the management team

Stay updated on industry trends, competitors, and market conditions to identify new lead generation channels.

Desired Skills and Experience:

Lead Conversion, Lead Generation, Digital Marketing Campaign, CRM Tools, Zoho, Hubspot, Digital Marketing Tools