
Post Sales/ CRM
5 days ago
At Godrej Properties, we believe that building a home is just the beginning the real journey starts with the customer experience.
Were looking for a Customer Relationship Manager (CRM) / Post-Sales professional to ensure a smooth and delightful journey for our customers from booking to possession.
Key Responsibilities:
Act as the single point of contact for customers post-booking
Manage documentation, agreements, collections, and possession process
Address customer queries and provide timely resolutions
Coordinate with internal teams & channel partners for seamless execution
Drive customer engagement and relationship-building initiatives
What We're Looking For:
Min 2 years' experience in CRM / Post-Sales (Real Estate preferred)
Strong communication and customer-handling skills
Customer-first mindset with problem-solving ability
Knowledge of real estate processes & RERA
Why Godrej Properties?
Work with one of India's most trusted and innovative real estate brands
Collaborative, growth-driven work culture
Exciting opportunities to build your career with the Godrej Group
Location: Pune
If you are passionate about delivering exceptional customer experiences, we'd love to hear from you
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