Java Production Support
2 months ago
This job is for our BFSI client.
Location- HYD
Experience- 4- 6 Years
Job Description:
Responsibilities:
- 4+ years of IT Experience in Production support for web based application developed in Java/J2EE/.Net technologies, Spring boot, Hibernate, Linux/Unix, SQL/Oracle.
- Knowledge of Autosys, Oracle/SQL, Unix/Linux, Scripting, Splunk, Ansible Deployment., Mulesoft, Dynatrace
- Ability to analyze and identify root cause of issues and have experience in diagnosing complex technical issues.
- Excellent verbal and written communication skills.
- Abilities to work effectively with various stakeholders and speak up on issues.
- Understanding of change and release management.
- Provide application support in accordance with ITIL guidelines within the agreed SLAs.
- Monitoring and support of production AutoSys jobs / schedules, troubleshooting, and resolution of production issues.
- Coordination of production changes across multiple teams including infrastructure and information security, as well as our development and business partners.
- Ability to work independently or as a part of the team. The expectation is that this person will oversee day-to-day operations keeping the systems stable and healthy.
- Perform hands-on triage and troubleshooting of issues, issue reporting, and incident management. Resolve incidents based on customer defined SLA’s.
- Support production release activities.
- Perform system debugging/server health checks using tools like Splunk/App Dynamics.
- Perform business continuity and disaster recovery activities.
- Work closely with developers and business partners on various support requirement, configuration, log management and understand business functions.
- Document application support processes and procedures.
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