BPO Customer Care Collections Senior Rep

1 week ago


Noida, India NTT DATA Services Full time

In these roles you will be responsible for: •    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.•    Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met •    Analyzing medical insurance claims for quality assurance•    Resolving moderately routine questions following pre-established guidelines •    Performing routine research on customer inquiries.•    Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the teamRequirements for this role include: •    Ability to work regularly scheduled shifts from Monday-Friday according to US time.  •    High school diploma•    1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.•    0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.•    0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.



  • Noida, India NTT Full time

    JOB DESCRIPTION At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally we ensure a...


  • Noida, Uttar Pradesh, India NTT DATA Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Ability to work regularly scheduled shifts from...


  • Noida, India For mphrs.com Full time

    We need + 40 Tell Caller | BPO Executive | BPO Jobs | Customer Care Executive for Noida & Gurgaon Location. If you are interested, please call us +91-XXXXXXXXXX **Salary**: ₹14,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance bonus **Speak with the employer** +91 7451838484


  • Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Ayushi 8602279217**: - **Aditi 8085124583**:...


  • Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in a day shift Customer Support Profile in Noida** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Aditi 8085124583**: - **Ayushi 8602279217**: - **Princi...


  • Noida, India NTT DATA Full time

    For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve...

  • Int. Customer Care

    4 days ago


    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are hiring for customer support executive Voice in Gurgaon** **- Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. **Eligibility**:...


  • Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a day shift role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers** **Harsh +91-XXXXXXXXXX Nutan 8982689969 ***:...


  • Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Ayushi 8602279217**: - **Aditi 8085124583**:...