BPO Customer Care Collections Senior Rep

2 weeks ago


Noida, Uttar Pradesh, India NTT DATA Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Ability to work regularly scheduled shifts from Monday-Friday according to US time. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement. All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.



  • Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    BPO Customer Care Collections Senior Rep In these roles you will be responsible for: • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met •...


  • Greater Noida, Uttar Pradesh, India Metaspace Technologies Pvt. Ltd. Full time ₹ 2,40,000 per year

    Job Title: Customer Care Executive – E-commerce IndustryExperience Required: 1–3 Years (E-commerce experience preferred)Location: Noida Sec 8Employment Type: Full-timeKey Responsibilities:Handle inbound and outbound calls, emails, and chats for customer support.Resolve customer queries related to orders, returns, refunds, claims, and delivery...


  • Noida, Uttar Pradesh, India Impetus Career Consultants Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    During a Typical Day, You'llCollaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests...


  • Noida, Uttar Pradesh, India Right Advisors Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Personal Banker (Customer Care Professional) - Job DescriptionPurpose of the roleTo provide resolutions for customer queries/issues and personalize each interaction through the use of multiple communication channels.AccountabilitiesCollaboration across multiple digital channels to personalize each interaction with a customer.Enhancing the bank's digital...


  • Noida, Uttar Pradesh, India Ocube Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesHandle inbound and outbound customer queries via phone.Maintain excellent communication and relationship management with customers.Coordinate with internal teams to resolve issues, track orders, and ensure timely deliveries.Assist customers with product information, complaints, returns, and payment follow-ups.Maintain accurate records...


  • Noida, Uttar Pradesh, India ThinkBiz Consulting Full time ₹ 2,76,000 - ₹ 4,62,400 per year

    Hiring for international bpo mncNight shiftImmediate joiner2way cabsNoidaVirtual interviewExperience in international bpo mandatory on papers.2 rotational offSend cvJob Types: Full-time, PermanentPay: ₹25, ₹38,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In person


  • Noida, Uttar Pradesh, India Air Ambulance Company Full time ₹ 1,56,000 - ₹ 2,40,000 per year

    Job Title: BPO Executive – Female Candidates OnlyLocation: Noida Sector 2Language: Punjabi (must know)Salary: Starting from ₹13,000 per monthJob Type: Full Time – Office BasedShift: Day ShiftResponsibilities:Handle inbound and outbound calls in Punjabi.Provide information and assistance to customers.Maintain records of customer interactions.Ensure...


  • Noida, Uttar Pradesh, India Conversion Matrix 360 Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Conversion Matrix 360, we specialize in performance-based lead generation, PPC marketing, and high-quality live transfers that drive real results. We connect businesses with qualified, TCPA-compliant leads across multiple verticals through strategic campaigns and data-driven advertising. We offer services including Pay-Per-Call...


  • Noida, Uttar Pradesh, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionAnalyze and execute the Business Banking Loan process by understanding Standard operating Procedures.Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.Adhere to all appropriate and agreed standardized processes and procedures.Provide narrative in English language...


  • Noida, Uttar Pradesh, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.Adhere to all appropriate and agreed standardized processes and procedures.Provide narrative in English...