BPO Customer Care Collections Senior Rep

4 days ago

Noida, Uttar Pradesh, India NTT DATA Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Ability to work regularly scheduled shifts from Monday-Friday according to US time. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement. All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

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    7 days ago

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    2 weeks ago

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    4 days ago

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    7 days ago

    Noida, Uttar Pradesh, India 4db64323-3b98-424e-855c-0c8c141eb25d Full time ₹ 4,00,000 - ₹ 6,00,000 per year

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