Remedy Administrator

3 weeks ago

Davangere, Karnataka, India Brace Infotech Private Ltd Full time

Key Duties & Responsibilities

Functional Responsibilities:

  1. Remedy Architecture & Design: Lead review of Remedy design and implementation, identifying gaps in current practices, and oversee mitigation activities.
  2. Development & Customization: Lead development of Remedy applications, workflows, forms, and integrations to meet specific business needs.
  3. Administration & Maintenance: Manage Remedy environment, ensuring availability, performance, and security, applying patches and upgrades.
  4. Reporting & Analytics: Develop reports and dashboards, analyses Remedy data for insights, and supports data-driven decision-making.
  5. Team Leadership: Leads and mentors a team of Remedy developers, administrators, and analysts, fostering collaboration and high performance.
  6. Perform other responsibilities as required by higher levels of supervision

Job Specifications

Minimum Job Qualifications:

Bachelor's Degree in Information Technology ,Telecommunications or equivalent from an accredited university

Minimum Work Experience:

6-9 years of experience in Remedy with at least Three (3) years in a supervisory role for lead level

A minimum of Four (4) years of experience in Remedy a related field for Specialist level

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