Zuora Administrator

2 weeks ago

Hyderabad, India Anicalls (Pty) Ltd Full time

• Administration and support of Zuora.com, including managing all Product Catalog requests from the business, including adding new SKUs, updating existing and disabling /removing SKUs, etc. • Design, configure, test, document, and deploy high-quality business solutions on the Zuora platform based on industry best practices and business needs. • Manage the process of implementing improvements and new functionality in the Zuora application • Deliver support and solutions for break/fix issues • Identify system inefficiencies/gaps, troubleshoot operational issues, and explore opportunities for updates. • Communicate and collaborate with other technical resources and internal stakeholders regarding status, technical issues, and creative solutions to support business requirements • Create and maintain documentation on processes and application configuration • Stay current on new Zuora features and functionality and provide recommendations for process improvements. • Support the governance model by working closely with all system partners to ensure minimal impact to organizations within the shared Zuora instance

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