Zuora Admin

Job Description Job description - Assist AR team in day-to-day Billing Tasks requiring Bulk Actions. - Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues. - Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team. - Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience - Ensure the security and integrity of Zuora s environment by implementing best practices and security measures - Configure and manage notifications within Zuora to keep cross-functional teams, informed of key events and updates - Responsible for the change management and release process of Zuora Billing, - Maintain up-to-date knowledge of system functionality, customization, and integration - Assist Product Teams with Zuora Integrations What skills do I need - 3+ years of experience with Zuora Billing administration and configuration (in-house), at a SaaS Company - A strong understanding of the quote-to-cash (Q2C) business process. - Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes (Avalara) - Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports - Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration. - Revenue Recognition, Financial Reporting, and Integration into the ERP system (NetSuite) - Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization. - Experience working in Zuora sandbox, including deployment across multiple environments - Ability to work independently with minimal guidance as we'll as collaboratively with cross-functional teams Benefits - Best in industry salary - Comprehensive medical coverage for yourself and your immediate family - An environment where we'llbeing is high on priority - access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions - Unlimited vacation - Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives