Administrative Support Officer

Job Req ID ABF -  Location ACT   Employment Type Ongoing (Permanent), Full-time  Classification APS Level 5 - $84,228.00 and $91,809.00 plus 15.4% super (part time pro-rata) Contact Officer Kristen Martens on    Office Arrangements Onsite - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.  Applications close on 10/12/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted. About our opportunity This process is being used to fill 1 immediate position.  Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.  About our team Strategy & Capability | Civil Maritime Capability | Civil Maritime Sustainment Branch The Australian Border Force (ABF) is an operational agency within the Home Affairs Portfolio. The ABF is responsible for operational activity that supports the Australian Government's border protection, investigations, compliance, detention and enforcement functions.  Within the ABF, Civil Maritime Sustainment Branch (CMSB) is responsible for the capability management and sustainment of vessels, a fleet of air and marine surveillance, patrol and response assets.  Our capabilities include ocean going patrol, shallow water and coastal response vessels and contracted aircraft.  CMSB operates in a complex, challenging and changing environment that is characterised by a continual high tempo of operations. The Large Hull and Small Vessel In Service Support (ISS) Section is responsible for the provision of contract management and contract administration, including stakeholder engagement for the ISS arrangements for a variety of vessels - large, small, alternative and most recently leased ABF vessels. This includes organising maintenance and ensuring safe operations of vessels within legislative requirements. The section also manages the divisional contracted workforce contracts, oversight of contractor recruitment, contractor engagement and divisional finance co-ordination. Please visit our website for more information about the Department of Home Affairs or Australian Border Force Our ideal candidate Our ideal candidate will have solid skills and a willingness to learn and develop in order, to operate as an Administration Support Officer. You will have experience working under limited supervision to provide high quality administrative support to the section. Your sound administrative ability will include responding to enquiries, arranging meetings, data entry, reviewing sensitive information, reporting, triaging and coordinating correspondence, cultivating strong working relationships with internal and external stakeholders. In your previous positions, you may have had a role in various activities such as finance, human resources, contract administration, procurement, assurance and compliance and/or other corporate functions to ensure efficient operation of the section.  We would like to work with you to build on this experience to support Australian maritime security operations. Using your strong communication and relationship management skills, you will respond to challenges and resolve enquiries, while being collaborative, adaptable and delivering compliant outcomes, and achieving positive client experiences. Additionally, the ideal candidate will promote professionalism through accurate, timely, consistent and meaningful outcomes, which may include complex areas of implementing government legislation and policies, and accurate record-keeping in support of the work of the team. Duties and responsibilities Development and maintenance of contract management and recruitment documentation, including usage of contract and records management systems and tools, updating relevant registers and tracking of correspondence and work tasks Assisting with recruitment enquiries, Employment Suitability Clearance (ESC) applications, onboarding and offboarding tasks for crewing and other contracted providers and their personnel. Contribute to reporting requirements for project, performance and schedule, including meeting documentation, briefs and minutes Assisting with creation of Standard Operating Procedures (SOPs) and applicable work instructions Under supervision, communicate with stakeholders providing accurate information, flexible advice, and demonstrating the ability to problem solve Assisting with project time sheeting and data entry enquiries Processing of claims, invoices or receivables, including usage of EasySAP and the Vendor Invoice Management System Management and monitoring of multiple group mailboxes. Additional information Required qualifications  Certificate IV - Procurement and Contracting or similar Certificate IV - Business Administration or similar. Desirable Skills Experience in administration governance, finance, contract management and/or procurement within a legal, compliance or public service environment is highly desirable Strong communication skills including the ability to establish and maintain relationships with internal and external stakeholders Strong computer and administration skills, including attention to detail Willingness to undertake training and/or relevant qualifications. How to apply Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 10/12/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted. As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining: How your skills, knowledge, and experience will be relevant to this role Why you are interested in the role and what you can offer us Any specific examples or achievements that demonstrate your ability to perform the role Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number –  in the document footer. ​​​​​​​Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification. Eligibility To be eligible for the position you must be an Australian Citizen. The successful candidate will be required to obtain and maintain a Negative Vetting Level 1 (AGSVA) security clearance, and:  ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC). Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.  In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.   Diversity and inclusion The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply. RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: Technical assistance For technical enquiries please call or email for assistance: Email: Phone: (within Australia) or +61 (outside of Australia) Please include any applicable screen captures, a response will be provided during business hours. Notes The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS. The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement. Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at