Process Associate

4 weeks ago

gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Associate/Process Developer - P&C Claims
Responsibilities: 
• Ability to draw accurate data selection from claim documents, attention to detail imperative, previous experience of claims strongly preferred
• Review, quality control and amendment where necessary of cause of loss and loss location data contained within our claims systems across all lines of business
• Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims
• Consistently meet established productivity, schedule adherence, and quality standards
• Authorize the appropriate payment or refers claims to investigators for further review
• Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary
• Consistently meet cycle time/productivity goals that are aligned with corporate objectives
• Ability to consistently meet cycle time/productivity goals
• Examine documents for completeness, accuracy, or conformance to standards


Qualifications we seek in you

Minimum qualifications
• Graduate from a recognized university
• Relevant experience in P&C claims processing 
• Ability to communicate efficiently & effectively, both verbally and in writing
• Good at MS Office

Preferred qualifications
• Analyze processes and procedures and identify errors or inconsistencies
• Knowledge of different P&C insurance process and procedure

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