[High Salary] Service desk L1_Kolkata
2 weeks ago
TCS Hiring for Service desk L1
Job Location: Kolkata
Experience Range: 3-6 Years
Job Description :
3+ years of experience in Service Desk Operation with good fluency in English (Read/write/Speak)
- At least 3 years of previous IT Service Desk experience- Proficient in English communication and should have experience is taking calls to support 24*7 basis to customers located in US, Europe.- Responsible to provide remote support to all desktop infrastructure relates requests or incidents for users remotely- Work experience in ITSM ticketing tool, tracking and closure- Incident Management experience – Managing incidents including business expectations and communication, should have experience in Major Incident Call handling- Should have knowledge on Active Directory, should be able to manage ID creation, ID management, Password reset- Exposure in remote connecting tool- Basic Desktop Troubleshooting Experience on Hardware and Software- Strong knowledge of Microsoft based operating systems (Windows 7)- Microsoft based Office 365 applications- Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation)- Look out for areas of improvement to help enhance user experience from desktop support perspective.- Should be flexible to work in any shifts/Weekends- Knowledge on Customer satisfaction and handing customer experience- Should have experience in installing approved software remotely
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Service desk L1_Kolkata
4 weeks ago
kolkata, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!!TCS Hiring for Service desk L1Job Location: KolkataExperience Range: 3-6 YearsJob Description :3+ years of experience in Service Desk Operation with good fluency in English (Read/write/Speak)At least 3 years of previous IT Service Desk experienceProficient in English communication and should have experience is taking calls to support...
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Service desk L1_Kolkata
4 weeks ago
Kolkata, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!!TCS Hiring for Service desk L1Job Location: KolkataExperience Range: 3-6 YearsJob Description :3+ years of experience in Service Desk Operation with good fluency in English (Read/write/Speak)At least 3 years of previous IT Service Desk experienceProficient in English communication and should have experience is taking calls to support...
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Service desk L1_Kolkata
4 weeks ago
Kolkata, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!!TCS Hiring for Service desk L1Job Location: KolkataExperience Range: 3-6 YearsJob Description :3+ years of experience in Service Desk Operation with good fluency in English (Read/write/Speak)At least 3 years of previous IT Service Desk experienceProficient in English communication and should have experience is taking calls to support...
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Service desk L1_Kolkata
4 weeks ago
Kolkata, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!!TCS Hiring for Service desk L1Job Location: KolkataExperience Range: 3-6 YearsJob Description :3+ years of experience in Service Desk Operation with good fluency in English (Read/write/Speak)At least 3 years of previous IT Service Desk experienceProficient in English communication and should have experience is taking calls to support...
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Service desk L1_Kolkata
4 weeks ago
Kolkata, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!! TCS Hiring for Service desk L1 Job Location: Kolkata Experience Range: 3-6 Years Job Description : 3+ years of experience in Service Desk Operation with good fluency in English (Read/write/Speak) At least 3 years of previous IT Service Desk experience Proficient in English communication and should have experience is taking...
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kolkata, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!!TCS Hiring for Service desk L1Job Location: KolkataExperience Range: 3-6 YearsJob Description :3+ years of experience in Service Desk Operation with good fluency in English (Read/write/Speak)At least 3 years of previous IT Service Desk experienceProficient in English communication and should have experience is taking calls to support...
-
kolkata, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!! TCS Hiring for Service desk L1 Job Location: Kolkata Experience Range: 3-6 Years Job Description : 3+ years of experience in Service Desk Operation with good fluency in English (Read/write/Speak) At least 3 years of previous IT Service Desk experience Proficient in English communication and should have experience is taking...
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