Docebo LMS Consultant

Job highlights & Qualifications
Minimum of 4 years of experience as an LMS administrator or similar position; experience with Docebo is required
Experience in the enterprise-wide implementation of a Learning Management System
Experience working on SCORM.
Implemented DOCEBO Integration with other LMS tool,
Ability to troubleshoot and resolve technical issues
Ability to collaborate with others at all levels of the organization as well as vendors
Customer service skills, responsive attitude
Strong oral and written communication skills; ability to communicate complex technical concepts in non-complex terms
Work effectively as a team member or independently as appropriate
Organize and prioritize multiple projects with the ability to meet scheduled deadlines

Responsibilities
The Learning Management System Administrator will be responsible for the functional system administration and operational support of Mandiants Learning Management System (LMS)
This person will be responsible for This position is responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions
Works in collaboration with the Certification Program Manager and other key contacts across Education and the enterprise as a whole
Communicates with both internal and external end users
Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
Acquires and maintains knowledge of current technology as it applies to LMS software and systems
Creates and maintains technical procedures and policy documentation
Collaborates with key stakeholders on training needs and opportunities for the expansion of talent development within the organization
Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives
Creates and maintains resources to train and support learners on how to use the technology for online and professional development
Performs other related duties that may be assigned
Works on assignments dealing with the routine and daily operation, use, and configuration of the Docebo LMS
Monitors upgrades, changes, outages and feature releases for the LMS
Researches and tests new features prior to release and implementation
Manages community areas within the LMS including functionality, appearance, tabs, and settings
Creates user logins as needed and assigns user permissions
Creates and manages user structures including the creation of user groups and learning cohorts
Manages course enrollment including progress tracking
Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources
Populates course information and assigns learners
Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports
Uploads and maintains content; ensuring adherence to ADA requirements for LMS
Analyzes reporting data and recommends strategic direction to key stakeholders, as appropriate
Creates and manages the overall course structure and sets up course programs based on specifications from instructional designers
Manages tracking of course revisions and history
Builds online assessments and evaluations in LMS for courses
Provides day-to-day issue resolution and end-user support of the LMS; act as primary technical resource to respond to instructors, students, and education team member needs
Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services
Reviews and monitors system performance
Works with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content