Telecaller cum Operations Executive

3 weeks ago

Delhi, India Genefied Full time

Job Title: Telecaller cum Operations Executive

Company:
Ayra Gifting LLP

Location:
New Delhi

Job Type:
Full-Time

Experience:
1–2 years

About Ayra Gifting LLP:

Ayra Gifting LLP is a creative and rapidly growing corporate gifting company, offering customized and curated gifting solutions to businesses across India. We pride ourselves on timely execution, thoughtful presentation, and exceptional client service.

Role Overview:

We are looking for a proactive and enthusiastic
Telecaller cum Operations Executive
to support our client outreach and backend operations. The ideal candidate will be fluent in
Marathi
,
Gujarati
,
Bengali
,
Tamil
,
Odia
,
Telugu, Malayalam & Kannada
in addition to Hindi and/or English.

This is a Customer-facing role with backend coordination responsibilities, ideal for someone who enjoys communication, multitasking, and hands-on involvement in day-to-day operations.

Key Responsibilities:

  • Communicate with Customers in their preferred language to ensure smooth coordination.
  • Handle inbound and outbound inquiries from customers and provide appropriate solutions or information.
  • Maintain accurate records of all customer interactions and update excel sheets in the system accordingly.
  • Coordinate with internal teams to ensure timely issue resolution.
  • Support operations team in terms of timely sourcing, procurement and delivering of product items at client end. Should be good in handling procurement and logistics.
  • Day to Day data management in regards to daily operational tasks and reporting to operations head.


•Should be good in MS Excel.

Desired Candidate Profile:

  • Excellent communication skills in
    Marathi
    ,
    Gujarati
    ,
    Bengali
    ,
    Tamil
    , or
    Odia
    (any 1 or more).
  • Basic proficiency in
    Hindi and/or English
    is required.
  • Strong interpersonal and organizational skills.
  • Ability to work with spreadsheets, order tracking tools, and basic office software.
  • Experience in telecalling, customer service, or operations will be a plus.

What We Offer:

  • Friendly and collaborative work environment.
  • Hands-on experience in both customer-facing and backend roles.
  • Exposure to corporate clients and growing brand partnerships.
  • Opportunity to grow with a fast-scaling company.

To Apply:

Send your resume to

with the subject line:
Telecaller + Operations Role

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