Telecaller Cum Computer Operator

9 hours ago

Gaur City DelhiNCR, India Construction Mart Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Description: Telecaller cum Sales Executive

Company: Construction Mart

Location: Greater Noida

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About Us

Construction Mart is a leading supplier of construction materials including paver blocks, chequered tiles, kerbstones, saucer drains, cover blocks, and more. We are committed to providing quality products, timely service, and strong client support.

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Position Overview

We are looking for a motivated Telecaller cum Sales Executive to handle our online portals, client servicing, and sales support. The candidate will be responsible for managing inquiries from IndiaMART, TradeIndia, Justdial, handling existing clients, coordinating dispatches, and ensuring smooth business operations.

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Key Responsibilities

Lead Management & Follow-up

Handle daily inquiries from IndiaMART, TradeIndia, Justdial, and other portals.

Call prospects, explain product details, and convert leads into confirmed orders.

Client Relationship & Sales

Manage existing clients and ensure regular follow-ups.

Handle negotiations, close deals, and meet sales targets.

Provide product quotations, samples, and ensure timely feedback.

Order Processing & Dispatch Coordination

Track orders and coordinate dispatch schedules with the logistics team.

Update clients on delivery status and resolve issues promptly.

Back-office & Data Entry

Maintain client database, sales records, and inquiry status.

Prepare invoices, proforma invoices, quotations, and reports.

Marketing & Business Growth Support

Assist in digital marketing (WhatsApp campaigns, follow-ups).

Research new clients/projects to expand customer base.

Support management with growth-oriented activities.

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Skills & Qualifications

Graduate in any discipline (Commerce/Business preferred).

1–3 years of experience in telecalling, sales, or client handling (construction/building material industry preferred).

Strong communication skills in Hindi and English.

Good negotiation and convincing ability.

Computer proficiency (MS Excel, Word, Email, Portals like IndiaMART/TradeIndia).

Ability to multitask and handle pressure.

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Salary & Benefits

Competitive salary performance incentives.

Career growth opportunities in sales and operations.

Exposure to construction & building material industry.

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